iEnergizer Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at iEnergizer.
iEnergizer
Customer Support Executive
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Presentation
Interview formats
Behavioral Presentation
The first round was a basic info gathering, covering my background and education. They asked about how I spent my last day and then sent me to the next round. The next round also started with education, then I picked one of two topics to speak about for 2 mins: 'Online media vs offline media' or 'pollution'.
Confirmed questions2 questions
- Compare online media versus offline media, or discuss pollution.
- Compare online media versus offline media, or discuss pollution.
iEnergizer
Customer Support Executive
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
HR basically just walked and chatted. It took them 7 hours for a 10-minute interview, and they kept asking me to wait and then forgot about me. Very unprofessional, and they didn't hold back from making sarcastic remarks. They even made us give a 5-star rating in the last round before joining, which felt very unethical.
Confirmed questions1 question
- Can you introduce yourself and share your understanding of customer service?
iEnergizer
Customer Support Executive
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Behavioral Other
The interview starts with some basic HR questions like why you want to join a BPO and to tell us about yourself. Then, there's an essay writing task where you can choose to write about 'A day of your Life as Super Hero' or 'Your last monument visit'. Finally, they check your typing skills, and a normal typing speed is acceptable.
Confirmed questions3 questions
- What is your motivation for joining a BPO?
- Could you please introduce yourself?
- Compose an essay on either 'A day of your Life as Super Hero' or 'Your last monument visit'.
iEnergizer Customer Support Interview Questions
Quoted word for word from iEnergizer interview reports.
“Can you tell me about a time you had a great day?”
Read reports →“Tell me about your initial observations upon arrival.”
Read reports →“Could you please introduce yourself?”
Read reports →“What is your motivation for joining a BPO?”
Read reports →“What's your reason for leaving your last job?”
Read report →“What makes you want to join this company?”
Read report →“What are your complete qualifications?”
Read report →“Can you introduce yourself and share your understanding of customer service?”
Read report →“What makes you the right candidate for this role?”
Read report →Formats, difficulty and experience
Across all 14 iEnergizer interview reports.