iCIMS Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 36 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at iCIMS.
iCIMS
Account Manager
Senior Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
The interview process usually starts with a recruiter phone screen, followed by 3-4 interviews with hiring managers. It was a really fast and smooth process. Since this company is a leader in recruitment, I expected the experience to align with their reputation, and it did.
Confirmed questions1 question
- What are your reasons for wanting to join iCIMS?
iCIMS
Technical Account Manager
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Behavioral
For me, the interview process was quick and easy, and I felt very comfortable the whole way through. I was first interviewed over the phone to go over my background and experience, and also why I was interested in the internship. From there, I was invited to interview with the managers of the three different Customer Service Departments. During both interview sessions I felt like I was just having a nice conversation with the iCIMS employees, rather than been drilled with questions like some interviewers do. Overall, a very positive experience and I am looking forward to working with the iCIMS team.
Confirmed questions1 question
- Which of iCIMS 7 core competencies do you most relate to and why?
iCIMS
Account Manager
Mid Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check
Interview formats
Behavioral Technical
Got referred by an employee. A recruiter called me for a phone screen. Then I did timed and videoed online assessments. After that, the hiring manager interviewed me over the phone. The final stage was an in-person interview with the hiring manager, VP, and SVP. Everyone was really nice and accommodating. I didn't hear back for over 3 weeks after the in-person interview, which I was told was the final step. Finally, I got a voicemail saying they hired someone else. I even asked for feedback but never got a response. The whole process took 2 months, and it wasn't a great experience, especially being so close to the end.
Confirmed questions1 question
- Can you walk me through your typical sales process?
iCIMS Account Manager Interview Questions
Quoted word for word from iCIMS interview reports.
“In your opinion, what is key to excellent customer relationships?”
Read reports →“What's your approach when dealing with customers who are angry and frustrated with your company?”
Read reports →“Can you share an instance where you made an on-the-spot decision that you later wished you had handled differently?”
Read reports →“Can you share an instance where you successfully increased revenue within a current account?”
Read reports →“Tell me about a time a customer rejected your proposal because of the price. What was your approach and reasoning?”
Read report →“What strategy did you employ to identify which internal resources would be most effective to utilize?”
Read report →“If a client was unhappy with their services and wanted to cancel, how would you handle that situation and what lessons did you learn from it?”
Read report →“Tell me about a business failure and the lessons you took away from it.”
Read report →“Tell me about a time you had to handle an unhappy customer.”
Read report →Formats, difficulty and experience
Across all 36 iCIMS interview reports.