Icertis Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Icertis.
Icertis
Senior Manager
Senior Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Group
Interview formats
Technical Behavioral Group
The interview process was really well organized. I had a couple of rounds on video and a couple in person. Since it was a managerial role, it was good that the last round involved speaking with future subordinates. This gave them a chance to ask me questions and understand how I'd handle certain issues or scenarios before I joined. Overall, I was really happy with the whole interview process.
Confirmed questions4 questions
- Multiple technical questions were asked to test my knowledge on the area I was going to work on.
- Generic managerial questions were asked.
- Situation based questions were asked.
Icertis
Technical Manager
Manager Average Negative experience Decline offer 6 rounds
Interview process
Technical screen Technical screen Technical screen Recruiter call Offer
Interview formats
Technical Technical Technical Behavioral Other
The interview process I went through consisted of one online test, followed by a technical interview with an architect. After that, there were two more rounds of technical and process-related interviews with a director. Finally, there was an HR round and several phone calls about compensation. The whole thing took over two months. HR was really bad at getting back to me, usually taking 10-14 days after each stage before suddenly scheduling the next one. Even after I passed all the technical parts, the compensation talks took a really long time, about 1.5 months. The HR person would disappear for weeks after calls. They were super unprofessional. The HR person even committed to a certain salary on the phone but then ghosted me again for two weeks and later refused to give me that amount. I ended up declining the offer because of this bait-and-switch, not because of the money itself. It was the worst interview experience I've ever had.
Confirmed questions6 questions
- Questions about C# were asked
- Tell me about application performance
- How about application security
Icertis
Client Experience Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
Applied via referral in early May 2024. HR (Rakhi Pukale) called within 2 weeks for a thorough screening, patiently listening to my experience. She was nice and gave me options for roles that fit my experience at iCertis. The whole interview process was done in less than a week and had 3 rounds total (2 with operations and 1 with HR). Rakhi was very supportive during offer discussion and answered all my questions. The process was smooth and well-organized. Interviewers were professional, polite, and interested in my skills and experience. They asked good questions that let me show my expertise. Overall, it was a positive experience with transparent and quick communication. Big thanks to Rakhi Pukale for the smooth interview experience!! Never seen such a fast turnaround time.
Confirmed questions7 questions
- Could you tell me about your experience with customer engagement?
- What are your methods for tracking account health?
- Can you describe your approach to problem-solving?
Icertis Manager Interview Questions
Quoted word for word from Icertis interview reports.
“What about caching”
Read reports →“How about application security”
Read reports →“What are your methods for tracking account health?”
Read reports →“What do you know about data structures”
Read reports →“Describe how you would model a changing dimension based on a provided scenario.”
Read report →“Can you provide examples of fostering customer advocacy?”
Read report →“How would you plan a delivery?”
Read report →“How do you handle incident management?”
Read report →“What is my preferred management style?”
Read report →Formats, difficulty and experience
Across all 14 Icertis interview reports.