IBEX Global Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at IBEX Global.
IBEX Global
Technical Support Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
the process was good to me, it was done over zoom. The only thing I didn't like was the fact that the recruiter did not turn on their camera but I had to.
Confirmed questions1 question
- What does customer engagement mean to you?
IBEX Global
Technical Support Representative
Entry Average Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Background check Offer
Interview formats
Behavioral Technical Presentation Other
first there was an initial interview that was just tell me about yourself, then there's a personality test with situational questions, after that there was a step where they asked me to sell their pen, and also a computer test, and then the final interview.
Confirmed questions1 question
- Can you try to sell me this pen?
IBEX Global
Technical Support Representative
Entry Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite Group Technical screen Presentation
Interview formats
Behavioral Technical Presentation Group
I applied online and got a call pretty quick to set up a phone interview. Then I had to go into the local office. They had a group introduction thing where they told us about their three lines of business. After that, we did a smaller group interview if we decided on Technical Support. Then there was a small Boot Camp that lasted a few hours, which included orientation and a test I had to pass to keep going.
Confirmed questions1 question
- Imagine a customer calls in and wants to move pictures of fluffy bunnies from their camera to their computer. How would you handle this?
IBEX Global Technical Support Engineer Interview Questions
Quoted word for word from IBEX Global interview reports.
“What would you do if your internet was not working?”
Read reports →“Are you often late?”
Read reports →“Can you try to sell me this pen?”
Read reports →“Imagine a customer calls in and wants to move pictures of fluffy bunnies from their camera to their computer. How would you handle this?”
Read reports →“What does customer engagement mean to you?”
Read report →“Is it okay if we contact your past employers?”
Read report →“Have you ever been fired from a job before?”
Read report →Formats, difficulty and experience
Across all 5 IBEX Global interview reports.