IBEX Global Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at IBEX Global.
IBEX Global
Technical Advisor
Entry Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Take home Group Onsite
Interview formats
Other Group Other
I got a text from someone at the office after I applied online, asking if I was still interested. It seemed a bit sketchy, but I agreed to an interview. When I got there at 10, we did a quick typing test in a group. It didn't seem to matter much since both fast and slow typers were hired. Then, there was a really long wait, like 2 hours, before my interview actually started. I almost left, but they called me just in time. The whole thing lasted 3 hours, from 10 am to 1 pm. They gave me a list of 60 schedules and asked me to rank them. In the end, they gave me one I didn't even want.
Confirmed questions1 question
- What is your approach if an 8-year-old calls seeking assistance?
IBEX Global
Technical Advisor
Mid Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Technical screen Panel
Interview formats
Presentation Technical Behavioral Group
We got there and had to wait a bit, then they took us to a room. An HR person gave a long presentation with 56 slides. After that, we had a quiz, and we could use our notes. Then, two trainers interviewed us in pairs. They told us we'd hear back by a certain date, or if they didn't call, it meant we didn't get the job.
Confirmed questions1 question
- What would you do if a customer called, frustrated because they'd already spoken to five people without a resolution, and how would you assist them?
IBEX Global
Technical Support Advisor
Entry Easy Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Other
IBEX makes you jump through a lot of hoops to get hired. At least at the Hampton site, there's a 3 hour intro to the company and interview. The interview itself was pretty short. A trainer, though I didn't know it at the time, asked me general questions about my past work experiences and did a mock role play. Even after you pass the interview, you aren't hired yet. There's a drug and background check that happens during a 2 1/2 week paid training course. At the very end of training, you gotta pass a test. If you pass, you're hired. If not, you can always reapply when IBEX is looking for more people.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
IBEX Global Consultant Interview Questions
Quoted word for word from IBEX Global interview reports.
“What is your approach if an 8-year-old calls seeking assistance?”
Read reports →“What would you do if a customer called, frustrated because they'd already spoken to five people without a resolution, and how would you assist them?”
Read reports →“Have you ever dealt with an angry customer?”
Read reports →“Given a phone scenario, how would you respond to the call?”
Read reports →“Do you have experience with Apple devices?”
Read report →“What's your approach to handling a dissatisfied client?”
Read report →“What makes you a good candidate for this role?”
Read report →Formats, difficulty and experience
Across all 7 IBEX Global interview reports.