Huntington Bank Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Huntington Bank.
Huntington Bank
Customer Service Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The training was great and provided a lot of knowledge. Paid time off for holidays was a plus. The team seemed to care about each other. It's important to be able to multi-task and perform well under pressure.
Confirmed questions1 question
- Are you available to work on Saturdays?
Huntington Bank
Customer Service Representative
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical Other
I had 2 phone interviews and then an in-person interview at the branch. The first phone interview was just about basic experience stuff. The second phone interview had behavioral sales questions, and it felt like they were reading from a script, so I made sure to give really specific answers when they asked for more details. Even though I wasn't too impressed with that one, they still invited me for the in-person interview. At the branch, they only asked sales-related questions. I thought the in-person interview went well, but the hiring manager didn't, and I didn't get the job.
Confirmed questions2 questions
- Can you tell me about your past experiences?
- What are some standard behavior or experience-based questions you have encountered?
Huntington Bank
Customer Service Representative
Entry Average Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I enjoy working in a team environment, and I get along well with people. In my past work experience, I implemented a system to help organize the communication between my coworkers to enhance our productivity as a team. I believe that I have a lot to contribute to a team environment, and am comfortable in both leadership and player roles. I'm outgoing, friendly, and have strong communication skills
Confirmed questions1 question
- What are your career goals?
Huntington Bank Customer Support Representative Interview Questions
Quoted word for word from Huntington Bank interview reports.
“What is your understanding of Huntington bank and what services they offer?”
Read reports →“Why banking and the current economy?”
Read reports →“How would you sell me this pen?”
Read reports →“What information do you have about this company?”
Read reports →“Can you role play selling me this pen?”
Read report →“Are you available to work on Saturdays?”
Read report →“Are you able to work holidays?”
Read report →“Can you give an example of a time when...”
Read report →“Can you share an instance where a supervisor identified an area for improvement during a coaching session?”
Read report →Formats, difficulty and experience
Across all 16 Huntington Bank interview reports.