Hub Group Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Hub Group.
Hub Group
Account Manager
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral
It was a phone interview followed by an in-person interview. The whole process was smooth and they offered me the job on the same day. I could have negotiated for a higher salary, but I wasn't sure about the range. They seem good with work-life balance.
Confirmed questions1 question
- What was your understanding of logistics?
Hub Group
Account Manager
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Technical
I put in my application for Hub Group around Labor Day. It took a little while for them to respond, about 2.5 weeks, since it was just before peak season. First, a recruiter called and chatted with me for about 15 minutes, asking about my resume, my knowledge of Hub Group, and why I'd be a good fit. Then, I had a 40-minute interview with two account managers. We revisited my resume and discussed my past customer service roles. Finally, I interviewed with the VP of account management. They were really focused on extensive customer service experience, teamwork, or a transportation background. Everyone I met was super friendly and helpful.
Confirmed questions4 questions
- Can you tell me about a tough customer service situation you faced and how you sorted it out?
- What's a professional weakness you have?
- What made you interested in Hub Group, and why do you think you would be a good match?
Hub Group
Account Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Onsite Phone screen
Interview formats
Behavioral Case Technical
I kicked things off with a phone call from their recruiter, then confirmed the in-person meeting. I met the Director of the department and another team member in a small conference room for about 45 minutes. It was a pretty relaxed vibe since it was 'casual Friday.' Then, I had a chat with someone else who admitted he wasn't quite prepped for our discussion and seemed rushed to wrap it up.
Confirmed questions3 questions
- Can you share an instance where you exceeded customer expectations?
- If you were put in charge as CEO of [my current employer] for a day, what single change would you implement?
- Considering [my current employer]'s massive 90,000 employee base, what's the reasoning behind having just a 30-person office in [current office location]?
Hub Group Account Manager Interview Questions
Quoted word for word from Hub Group interview reports.
“What is intermodal?”
Read reports →“What is your understanding of Hub Group?”
Read reports →“Considering [my current employer]'s massive 90,000 employee base, what's the reasoning behind having just a 30-person office in [current office location]?”
Read reports →“How do you manage stress and prioritize your tasks?”
Read reports →“What was your understanding of logistics?”
Read report →“Are you more of a daily sales focused person or do you prefer building long-term relationships?”
Read report →“What's a professional weakness you have?”
Read report →“Can you share an instance where you made an error and describe what you learned from that experience?”
Read report →“If you were put in charge as CEO of [my current employer] for a day, what single change would you implement?”
Read report →Formats, difficulty and experience
Across all 16 Hub Group interview reports.