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HP Inc. Technical Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 41 interview experiences · FREE TO READ

3.3 Rounds average
Average Typical difficulty
82.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at HP Inc..

Showing 3 of 41
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HP Inc.

Technical Support Engineer

Engineering · more than a year ago

Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Technical screen Recruiter call Background check Offer
Interview formats
Technical Behavioral

In the Technical Interview round, as soon as I entered the room, the tech HR asked me "Are you feeling nervous"? I replied honestly "Yes a little bit." Then they asked "Tell me about yourself..?" He asked a few questions related to my Summer vacation trainings. After that, he asked some questions from my technical background like in Core Java, Oracle, some unix commands, some from C++, and SQL queries. The first question from Java was why Java is platform independent and something about JVM and AWT package and swings (all these were very easy questions). In Oracle, he drew a table and told me to select a particular record from that table using some constraints and also asked the difference between Statement, PreparedStatement, CallableStatement and some more general questions. The Unix part was very easy, in this, he asked some basic commands of Unix and their description i.e. related to files, directory and electronic self like ls, cat, cp, chmod, mkdir, rmdir, passwd, kill, who etc. In C++ he asked some questions from header files and graphics programming. Then he raised some more general questions like "Why you want to join HP?" and "If some other company will be providing you more CTC, will you leave HP?" Finally, around 15 students were able to clear this round. The HR Interview round: It was a very easy round. Here they are concentrating on your communication skill and your confidence. They asked "Tell me something about yourself?" "Will you relocate?" "Some questions on strengths & weakness." Finally out of 15 candidates only 5 were selected. Luckily I was one of them.

Confirmed questions8 questions
  • Could you give me a brief overview of yourself?
  • What are your strengths and weaknesses?
  • What makes you the ideal candidate for this role?
HP Inc. logo
HP Inc.

Technical Support Engineer

Engineering

Mid Easy Positive experience Accept offer 5 rounds
Interview process
Recruiter call Technical screen Phone screen Presentation Background check
Interview formats
Behavioral Technical Other

The interview process was really professional and calm. The person interviewing me was really open to talking things through. There were a total of 5 rounds. It started with introductions, then they asked about why I'd be a good fit for the role, followed by a soft skills check, a round for verbal and accent, and finally an ops and HR round.

Confirmed questions1 question
  • If you have many tasks, how do you manage them all at once?
HP Inc. logo
HP Inc.

Technical Support Engineer

Engineering

Entry Easy Negative experience No offer 3 rounds
Interview process
Group Technical screen Recruiter call
Interview formats
Group Technical Behavioral

The process had 3 rounds: 1) group discussion, 2) technical round, and 3) HR round. In the GD round, there were 42 candidates and all were asked to talk about a topic for 2 min. Most candidates were there through consultancy or recommendations. Only my friends and I, plus a few others, attended without referrals. The hiring manager seemed to have already decided who to select. When I was asked to speak, she wasn't ready to listen and cut me off after 30 seconds, saying 'that's alright.' This happened to many who spoke well but weren't referred. For referred candidates, she listened to their irrelevant stories for 2 minutes. For example, she asked a girl, 'Why do you think that you are a fit for this role?' The girl replied, 'Because Praveen, who recommended me for this job, told me to join this company and inspired me about the role.' Surprisingly, this girl was selected, which was disappointing.

Confirmed questions1 question
  • In the group discussion round, you were asked to speak about a topic for 2 minutes.

HP Inc. Technical Support Engineer Interview Questions

Quoted word for word from HP Inc. interview reports.

What steps would you take if a laptop or desktop fails to power on after multiple attempts?

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Can you tell me about the basics of computers and the internet?

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Can you tell me about the basics of PC hardware and Networking?

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Can you tell me about your computer configuration, its parts, and how processes work?

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If you have many tasks, how do you manage them all at once?

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Do you have basic technical knowledge of operating systems and PC hardware?

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Formats, difficulty and experience

Across all 41 HP Inc. interview reports.

Interview formats

Behavioral 42.9%
Technical 39.8%
Group 11.2%
Presentation 4.1%
Other 2%

Interview difficulty

Easy 31.7%
Average 65.9%
Difficult 2.4%

Candidate experience

Positive 82.9%
Negative 7.3%
Neutral 9.8%