Holiday Inn Front Desk Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Holiday Inn.
Holiday Inn
Front Desk
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral
They'll email or call you for an interview. On the day, 2-3 interviewers will be there, including the front desk manager and HR manager. A few days later, they'll call you to talk to their General Manager and announce if you passed.
Confirmed questions1 question
- What would you do in a situation where you have a line of people waiting to check in and the phone is ringing at the same time?
Holiday Inn
Front Desk
Entry Average Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The position was already filled by the time I had my interview, so it was more of an introduction. The co-owner I spoke with was very friendly and talked a lot about his philosophy of promoting from within and developing talent. He asked if I'd be open to working in food and beverage, which I declined.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Holiday Inn
Front Desk
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I talked to 3 people for the role: the front desk manager, general manager, and area manager. The front desk manager asked me a lot of situational questions, like what I would do or how I would handle certain things. It took a bit over 2 hours to answer everything and finish the paperwork. They offered me the job right away and the front desk manager said I interviewed great.
Confirmed questions1 question
- Can you share an experience where you dealt with an angry customer and explain how you managed the situation?
Holiday Inn Front Desk Interview Questions
Quoted word for word from Holiday Inn interview reports.
“What would you do in a situation where you have a line of people waiting to check in and the phone is ringing at the same time?”
Read reports →“How would you handle an upset customer?”
Read reports →“Can you share an experience where you dealt with an angry customer and explain how you managed the situation?”
Read reports →Formats, difficulty and experience
Across all 5 Holiday Inn interview reports.