Holiday Inn Express Front Desk Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Holiday Inn Express.
Holiday Inn Express
Front Desk Receptionist
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I arrived ten minutes before my interview and they called me back right on time. They were really interested in my type of personality and if I could work flexible hours. They also asked about why I wanted the position and what pay rate I expected. Great benefits.
Confirmed questions1 question
- Can you tell me about a challenging situation you faced in your previous role and how you managed it?
Holiday Inn Express
Front Desk Receptionist
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was really fast, simple, and no hassle. They asked me some stuff about my past work, when I can work, and how I deal with customers who aren't happy. I just told them the truth, keeping it short and to the point.
Confirmed questions4 questions
- What's your approach to dealing with stressful situations?
- Can you describe your previous job experiences?
- What is your availability?
Holiday Inn Express
Front Desk Receptionist
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Offer Background check
Interview formats
Behavioral Other
I had a nice interview with standard questions. Then got a call a few days telling me I was offered the job. Was told to call them the next day to confirm availability which I did but no response. Left a voicemail and text. No response. Then got a rejection email more than a week later. Unprofessional.
Confirmed questions2 questions
- Tell me about a time you provided excellent customer service.
- What is your motivation for seeking employment with this company?
Holiday Inn Express Front Desk Receptionist Interview Questions
Quoted word for word from Holiday Inn Express interview reports.
“What would you do if a guest couldn't afford to stay at the hotel?”
Read reports →“How would you manage a situation with an unhappy customer?”
Read reports →“What is your availability?”
Read reports →“What's your approach when dealing with an upset customer?”
Read reports →“What's your approach to dealing with stressful situations?”
Read report →“Tell me about your favorite boss from a previous job.”
Read report →“Have you previously worked in a hotel?”
Read report →“Tell me about your availability.”
Read report →“Tell me about a time you provided excellent customer service.”
Read report →Formats, difficulty and experience
Across all 12 Holiday Inn Express interview reports.