HGS Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at HGS.
HGS
Technical Support Engineer
Mid Easy Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Technical Other
They collect the resume first, then there will be a written exam, after that a verbal round. Shortlisted candidates will be called up for a talk with HR. After a general briefing, you can take the offer letter if you agree with the terms and conditions.
Confirmed questions3 questions
- What are the basics of English?
- Tell me about your English vocabulary.
- How did you perform in the Versant round?
HGS
Technical Support Representative
Entry Easy Neutral experience No offer 6 rounds
Interview process
Group Technical screen Background check Recruiter call Background check Technical screen
Interview formats
Group Technical Behavioral Technical
The interview process started with a group discussion which was easy. Then there was a technical round where they asked about networking basics. After that, I had a face-to-face interview with HR to assess my stability and communication skills. The last step was a Versant test. I interviewed through a consultancy, and they said I would get the joining offer the next day. The day after, when we went to their office, there were two more rounds: an aptitude test which was very easy, and a client talk.
Confirmed questions1 question
- Can you explain the difference between IVR4 and IVR6?
HGS
Technical Support Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home Onsite Background check Offer
Interview formats
Technical Presentation Behavioral
first, you need to get a temporary ID at reception by leaving a valid ID. then, fill out a long form for HR. after submitting it, wait to be called. you'll have an interview, then wait again. next, complete a series of tests, which might include telling a story over the phone. more waiting. finally, meet your potential team lead, communication coach, and HR. if you pass, HR gives you the job offer; otherwise, you're advised to reapply in 6 months.
Confirmed questions2 questions
- Can you tell me a story?
- Could you try to sell me this pen?
HGS Technical Support Engineer Interview Questions
Quoted word for word from HGS interview reports.
“What are the basics of English?”
Read reports →“Can you explain the difference between IVR4 and IVR6?”
Read reports →“What are the latest technologies in Digital Marketing?”
Read reports →“Can you tell me about the last movie you watched?”
Read reports →“What would you do if you were granted a wish?”
Read report →“Could you try to sell me this pen?”
Read report →“What are the basic concepts?”
Read report →“What are some of your hobbies?”
Read report →“Can you tell me a story?”
Read report →Formats, difficulty and experience
Across all 13 HGS interview reports.