HGS Application Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at HGS.
HGS
Technical Support Specialist
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Technical screen
Interview formats
Behavioral Technical Other
I first spoke with a recruiter who asked about my basic info and the typical "Why BPO?". After they were satisfied, I was invited to their House branch for an in-person interview. The interviewer made me wait a bit before we met, but the interview went well. They focused on assessing my English speaking skills and then tried to figure out if I was looking for a short-term gig or a long-term career, which makes sense given the high turnover in the BPO industry. You really need to seem stable and committed during these rounds. There was also a technical aptitude test involving computer basics like Control Panel components, Windows (mostly), some Mac, and basic math and reasoning skills.
Confirmed questions2 questions
- How did you convince them in the stability round?
- How do you maintain appropriate body language, especially when nervous?
HGS
Technical Support Specialist
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation
For the first round, they asked me to introduce myself or speak about a random topic for one minute. The next round was a practical telephonic interview where they called me and I had to answer their questions.
Confirmed questions3 questions
- Can you tell us something about your dad?
- Please speak about a random topic for one minute.
- Please answer our questions during this practical telephonic interview.
HGS
Tech Support Engineer
Entry Easy Positive experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral
The selection process was really smooth, benefits are good, and salary is decent too. Cab pick and drop is provided. The only thing is you should be ready for working in rotational shifts, and the office is not far from various residential locations around it in Bangalore.
Confirmed questions1 question
- Can you tell me about something you Googled?
HGS Application Support Engineer Interview Questions
Quoted word for word from HGS interview reports.
“How do you maintain appropriate body language, especially when nervous?”
Read reports →“Can you tell us something about your dad?”
Read reports →“Can you tell me about something you Googled?”
Read reports →“How did you convince them in the stability round?”
Read reports →“Do you have any questions about basic human resource development?”
Read report →“How is your problem solving ability?”
Read report →Formats, difficulty and experience
Across all 5 HGS interview reports.