Health Advocates Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Which role are you interviewing for?
5 roles · 14 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Health Advocates.
Health Advocates
Coordinator
Entry Easy Negative experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Take home Offer
Interview formats
Behavioral Technical Other
So the process started with a resume review and then some questions. They gave me a literacy test, then an essay, and finished with a typing test. It was pretty easy overall. But some info on the company and other sites was wrong ($19-24). They pay $19/hour flat, no range or negotiation. The recruiter called with an offer and asked if I'd take less than $20, which I declined. The listing said 30 WPM typing, but they told me 35 WPM. They got hostile when I mentioned it. Seems like no accountability there, I wouldn't recommend it. They should check their job listings before interviewing.
Confirmed questions3 questions
- Can you describe your previous role?
- How do you typically manage conflict situations?
- In your own words, what is customer service?
Health Advocates
Customer Service Representative
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Technical screen Onsite
Interview formats
Behavioral Technical
Got sent for the interview by a staffing firm that had worked with the company before. They sent me some tests to do before I arrived, and the interview got rescheduled a couple of times. Had to take the tests again and pass them to get an interview. After I passed, they made me wait 45 minutes even though I was the first one scheduled. The interviewer, who was all business, wrote notes the whole time and kept leaving to IM or email people. Then, a different person, a lead who was dressed casually in jeans and a sweatshirt, interviewed me and was really nice.
Confirmed questions1 question
- Can you describe a situation where you dealt with a challenging customer?
Health Advocates
On-Site Coordinator
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Technical Behavioral
Started with a brief computer skills test at the lobby with HR. Then had a quick interview with her. I asked to speak with someone same day and ended up speaking with the supervisor's supervisor, who hired me right away. Got a call saying I was a good fit and received a job offer with a start date, skipping the second interview.
Confirmed questions1 question
- Can you tell me about your three biggest strengths and weaknesses?
Health Advocates
Administrative Assistant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
I sent in my resume and applied online. They gave me a call for an initial interview, and then I had a second interview with someone else where I also did some basic skills testing.
Confirmed questions3 questions
- Do you have experience with HIPPA or case management or hospital experience?
- Have you worked with public benefit programs before?
- What skills do you possess?
Health Advocates Interview Questions
Quoted word for word from Health Advocates interview reports.
“How do you define lateness?”
Read reports →“Can you provide your tax returns from the last seven years?”
Read reports →“In your own words, what is customer service?”
Read reports →“Would you be able to manage four consecutive hearings at a Hearings Office?”
Read reports →“Can you provide performance reviews from past employment?”
Read report →“Do you have experience with HIPPA or case management or hospital experience?”
Read report →“Have you worked with public benefit programs before?”
Read report →“How do you typically manage conflict situations?”
Read report →“Can you describe a situation where you dealt with a challenging customer?”
Read report →Formats, difficulty and experience
Across all 14 Health Advocates interview reports.