HD Supply Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at HD Supply.
HD Supply
Operations Manager
Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical
This process started with a recruiter phone call, 30 minutes, then a phone call with the General Manager, 30 minutes, then an onsite interview with the General Manager, 1.5 hours, then an onsite interview with the Regional Ops Mgr, and Regional HR Mgr, 1 hour. Right before finishing this long process, I found out they were looking to hire for an Operations Manager Shipping for their shipping department, a swing shift position with later hours. This felt like a 'bait and switch' tactic to get applicants desperate for a job to fill their many open positions. After the interviews, I was told there would be a follow-up call about my interest in the shipping position, which I didn't apply for originally, the following week. The GM called and asked if I was interested in the Operations Manager Shipping position, a swing shift role, and I said it wouldn't work for me. Over a week later, I got a generic email saying I'm no longer being considered. Note that this company requires 5 work references, 2 from former managers or supervisors, handled by a 3rd party company. You have to constantly bother former colleagues and managers to respond to this survey to move forward. This is unprofessional and puts all the reference burden on you, not the hiring manager or HR. If they had been upfront about what they were hiring for, I wouldn't have put my references through this hassle and wasted so much time and energy.
Confirmed questions2 questions
- What actions would you take to improve employee retention?
- Can you describe how you have supported the promotion and mentorship of your direct reports?
HD Supply
Operations Manager
Manager Average Positive experience No offer 1 round
Interview process
Onsite Recruiter call
Interview formats
Behavioral
I had a face-to-face interview with the DC manager right at the DC site. The interviewer was really professional, but also casual and pleasant. They asked me about 10 questions from a questionnaire that corporate HR provided. The interviewer mentioned they'd let all candidates know within 2 weeks, and they did.
Confirmed questions1 question
- What's your course of action when your superior makes an unethical decision?
HD Supply
Operations Manager
Entry Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
The interview process is very structured. HR has predetermined questions. The questions aren't super tough, but they're mostly situational, so you need to be prepared to talk about your past experiences.
Confirmed questions1 question
- Can you share an instance where you had to manage a difficult colleague? Describe your approach and the outcome.
HD Supply Operations Manager Interview Questions
Quoted word for word from HD Supply interview reports.
“What's your course of action when your superior makes an unethical decision?”
Read reports →“If others were to describe you, what would they say?”
Read reports →“What actions would you take to improve employee retention?”
Read reports →“What personality traits are you seeking in a candidate?”
Read reports →“Can you describe how you have supported the promotion and mentorship of your direct reports?”
Read report →“Can you describe a time you had to address an associate who wasn't meeting performance expectations?”
Read report →“Can you describe a time you had to de-escalate a conflict between employees? What was the situation, how did you handle it, and what was the outcome?”
Read report →“Can you share an instance where you had to manage a difficult colleague? Describe your approach and the outcome.”
Read report →Formats, difficulty and experience
Across all 7 HD Supply interview reports.