Havertys Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Havertys.
Havertys
Sales Associate
Entry Difficult Positive experience No offer 2 rounds
Interview process
Take home Recruiter call Phone screen
Interview formats
Behavioral Other
I did an online assessment first, which I don't usually like. But Havertys made it straightforward. I got an email right away saying a manager would call, and they did within 24 hours. I'm 65 and didn't feel any age discrimination. The store manager was very upfront about his management style and how great the company is. He asked a lot of questions, more than just the ones listed. I felt he gave me a fair shot. He mentioned he was writing down my answers to pass along. The online test was easy. The interview felt like it was geared towards teamwork, which was good, but some questions were unexpected.
Confirmed questions4 questions
- Describe a situation where someone yelled at you and how you reacted.
- Can you share an experience of working with many people and your feelings about it?
- Tell me about a time you worked independently and how you felt about it.
Havertys
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Case
The interview process was about an hour and a half, and it went pretty smoothly. I first went to guest services and filled out an application. After I finished, I gave it back to the person at guest services. I was told to wait for the person before me, which took about 10 minutes. Then, the store manager called for me and we went into his office. He reviewed my application and asked me some questions about it, like why I left my last job and why I want to work here. He also asked where I see myself in five years and if I understood the job's duties and commitment. I was honest about my reasons, as my personal goal is to work in sales and build a successful career. Then we discussed scenarios related to my past work experiences. After that, I asked the interviewer about their experience at the company and why they enjoy working there, which is always a good move. The interviewer then shared details about the pay, hours, and training. I was also informed that if offered the position, I might have to travel out of state for a week of intensive training. The interview was straightforward; you just need to do your research, be confident, and comfortable. I should hear back about their decision in about two weeks.
Confirmed questions1 question
- What makes you think you'll be successful at this company?
Havertys
Sales Associate
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral
After sending the application, I waited for a call to schedule an interview. There were two interviews, and then a week wait for the background and drug screen. After that, I got a call back with a job offer and to set my starting date. It wasn't a bad experience, just time-consuming.
Confirmed questions1 question
- Can you tell me about your previous experiences?
Havertys Sales Associate Interview Questions
Quoted word for word from Havertys interview reports.
“What is your knowledge about Havertys?”
Read reports →“How many years have you been selling furniture?”
Read reports →“What is your approach when a customer entering the store says they are just looking and holds up a hand?”
Read reports →“How do you manage a situation where an angry customer calls with a complaint?”
Read reports →“Why did you want to come back to Havertys.”
Read report →“After building rapport with a customer and showing them items they like, what is the next step?”
Read report →“What would you do if you witnessed dishonest or unethical behavior from someone?”
Read report →“Describe a situation where someone yelled at you and how you reacted.”
Read report →“What's your approach when a customer is dismissive and uninterested in your help?”
Read report →Formats, difficulty and experience
Across all 28 Havertys interview reports.