Harte Hanks Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 25 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Harte Hanks.
Harte Hanks
Customer Service Agent
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was pretty quick and the HR person was really nice and asked a lot of good questions. I didn't feel stressed about anything. This place seems great and I'd suggest it to others. They have opportunities for growth and offer special bonuses after about two months on the job.
Confirmed questions1 question
- Do you have a computer that connects directly to the internet and a headset?
Harte Hanks
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
It was pretty and simple. They asked me questions about my experience and about different scenarios, and they also gave me good background information regarding the position. It wasn't as terrifying as I thought it would be; they were very nice and helpful. Overall, I believe the interview experience was very successful and easy.
Confirmed questions2 questions
- Can you tell me what you know about Harte Hanks?
- Tell me about a time you had to handle a difficult customer.
Harte Hanks
Customer Service Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Take home Recruiter call Background check Presentation Offer
Interview formats
Technical Behavioral Other
So, first you gotta take this exam where you listen to some phone calls, and they ask math and stock questions, and some personal questions too. After the exam, you chill in the lobby, and then they let you know if you passed. If you passed, the next step is an interview.
Confirmed questions3 questions
- Can you tell us something about yourself?
- How did you find out about our company?
- What are three reasons you decided to work for us?
Harte Hanks Customer Support Representative Interview Questions
Quoted word for word from Harte Hanks interview reports.
“Do you have a computer that connects directly to the internet and a headset?”
Read reports →“Can you tell me what you know about Harte Hanks?”
Read reports →“What is your proficiency level in English?”
Read reports →“Describe a personal experience with poor customer service and the emotional impact it had on you.”
Read reports →“What's your approach when your request for time off is denied?”
Read report →“Do you date people you work with?”
Read report →“Are you familiar with any other network programs?”
Read report →“Are you working any part-time jobs in addition to this one?”
Read report →“How would your past manager rate your punctuality and attendance?”
Read report →Formats, difficulty and experience
Across all 25 Harte Hanks interview reports.