Hand & Stone Massage and Facial Spa Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Hand & Stone Massage and Facial Spa.
Hand & Stone Massage and Facial Spa
SPA Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
I applied online and got a call from the location owner in a couple of days. We chatted on the phone to get to know each other and then scheduled a formal interview. A couple of weeks later, we met in a casual, low-pressure setting. The owners were friendly but professional. They described the job, what they needed, and asked about our skills, experience, and knowledge. I answered everything I could. We also discussed my past work, my education, and my future aspirations. After the interview, they said they'd be in touch, and they emailed me with an offer a few days later. They were quick to get back to me.
Confirmed questions1 question
- How good are you at selling memberships?
Hand & Stone Massage and Facial Spa
Spa Associate
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
It was a quick phone interview first, then a 30-minute in-person interview a few days later. I initially thought it was a great fit because everyone was so friendly, but I was mistaken. I had to go out of town for a few days, and when I returned, we were supposed to discuss my start date. I was led to believe I'd be contacted about job details while I was away. They already had me on the schedule, but I heard nothing. The manager completely vanished. I emailed with no response, then called and left a message, and the person at the front desk was really standoffish. Hours later, I got a lazy email saying I couldn't be hired right now but might be considered for a different location in a few months, with no explanation. This happened the day before I was supposed to start. After days of no communication, I got a last-minute email. They had days to contact me and didn't, handling it unprofessionally. I had already quit my previous job, thinking I was starting there, but I was misled.
Confirmed questions1 question
- Can you tell me about yourself and your experience?
Hand & Stone Massage and Facial Spa
SPA Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I filled out a paper application and then went in to meet the manager. The atmosphere was really friendly. We talked about my availability and how long I planned to work there. We also discussed how the salary and commission work. They showed me the computer system they use, called Millenium, and I got a quick rundown on how to use it. I started working there a week later.
Confirmed questions5 questions
- When could you start working?
- What is your availability?
- How long do you plan to work here?
Hand & Stone Massage and Facial Spa Associate Interview Questions
Quoted word for word from Hand & Stone Massage and Facial Spa interview reports.
“Can you sell me a pen?”
Read reports →“How does the commission structure work?”
Read reports →“Can you try to sell me this pen?”
Read reports →“Can you explain how the salary works?”
Read reports →“When could you start working?”
Read report →“What are your goals.”
Read report →“How long do you plan to work here?”
Read report →“How would you handle a situation if you had a disagreement with a coworker?”
Read report →“Have you ever sold upgrades before?”
Read report →Formats, difficulty and experience
Across all 21 Hand & Stone Massage and Facial Spa interview reports.