H&R Block Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at H&R Block.
H&R Block
Manager
Manager Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
It was fine but they made it clear multiple times how crazy the hours were and how "this isn't the right job for everyone..." I went through three interviews via Microsoft teams, but wasn't available during the day/time they wanted the final interview. The DM started BLOWING up my phone, multiple texts, emails, even calls, saying "its just 15 mins, just 15 mins." He would not stop, continuing to send email invites during times I was not available and just telling me to "take a break and just do it." Well, its not about it only being a 15 minute interview. Its about the lack of respect for my personal time. It gave me an insight to how this person would behave as my direct supervisor. No thanks.
Confirmed questions1 question
- What's your approach to recruiting new clients?
H&R Block
Office Manager
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Presentation Onsite
Interview formats
Behavioral Presentation Case
The interview process was pretty standard. It started with a recruiter call, and then I had to create a business plan, similar to what you'd do in college. I had to dress professionally for it. Then, I went over the business plan and had to explain how I'd help the company reach its goals. This was kind of like an onsite presentation.
Confirmed questions4 questions
- Tell me how I would handle a situation with an employee that was not following procedure.
- In going over the business plan I had to determine what that office did well.
- What could they improve in?
H&R Block
Office Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Background check Recruiter call Presentation
Interview formats
Behavioral Presentation
You gotta do all the applications online first. If HR thinks you're a good fit, they'll ask you to sign a release for a background check. If you pass that, you'll have an interview with the District Manager where they ask situational questions like 'What would you do in this situation?'. It's a pretty straightforward process. If they pick you, they'll call you and tell you to check your email for two instructional emails to finish all the hiring paperwork.
Confirmed questions1 question
- If a client is being disruptive and confrontational in the office, what would you do?
H&R Block Manager Interview Questions
Quoted word for word from H&R Block interview reports.
“Can you tell me what you know about H & R and what products they offer?”
Read reports →“How do you verify that the work product meets the requested scope and requirements?”
Read reports →“If a client is being disruptive and confrontational in the office, what would you do?”
Read reports →“What methods do you use to make sure team members feel their input is valued during the final decision-making process?”
Read reports →“What is your approach to delivering unfavorable news to an employee?”
Read report →“Have you ever needed to adjust your non-verbal communication or emotional signals to convey your message effectively?”
Read report →“Can you share an instance where you provided performance feedback to a subordinate?”
Read report →“Were you asked questions about tax-related topics and general knowledge?”
Read report →“Can you share an instance where you had to correct an employee who was mistaken?”
Read report →Formats, difficulty and experience
Across all 33 H&R Block interview reports.