H&R Block Front Desk Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at H&R Block.
H&R Block
Front Desk Receptionist
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
You'll talk about the job and how you'll make it a success. You need to be flexible and ready to do more if needed. You'll be the main person welcoming clients.
Confirmed questions1 question
- Can you describe your past work experience in business?
H&R Block
Front Desk Receptionist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
I interviewed with 2 managers. They seemed really focused on whether I could be flexible and learn their software. We talked about dealing with different personalities when things get crazy busy during tax season and when there's lots of customer interaction.
Confirmed questions1 question
- How would you deal with clients who ask tough questions about their taxes?
H&R Block
Front Desk Receptionist
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
It was a quick chat with the manager of the location. Mostly asked about keeping things private and dealing with customers. Also asked about how well I can communicate on the phone.
Confirmed questions2 questions
- How do you feel about picking up new computer programs?
- What's your comfort level with learning new computer programs?
H&R Block Front Desk Receptionist Interview Questions
Quoted word for word from H&R Block interview reports.
“How would you ensure the privacy of scanned documents while working at the front desk?”
Read reports →“How do you feel about picking up new computer programs?”
Read reports →“How would you deal with clients who ask tough questions about their taxes?”
Read reports →“What's your comfort level with learning new computer programs?”
Read reports →“How would you handle a situation in the office where you disagreed with everyone else in the office over something?”
Read report →“How would you handle a difficult customer?”
Read report →“What makes you want to join this company?”
Read report →“Can you tell me why you left your last job?”
Read report →“What is your motivation for wanting to work here?”
Read report →Formats, difficulty and experience
Across all 13 H&R Block interview reports.