
Greggs Team Member Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 186 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Greggs.
Team Member
You apply online and make sure to tailor your application with your relevant experience. If they think you're a good fit, Greggs will get in touch to set up an in-person interview. During this interview, they'll check on things like your customer service skills, ability to work with others, your availability, and if you're ready for a busy store.
- We'd like you to do a store walk-around and tell us what you observe (like cleanliness, displays, stock, queues) and any suggestions for improvement.
- Have you tasted any Greggs products before? Which ones are your favorites, and what would you suggest to customers?
- Could you share an instance where you exceeded expectations to assist a customer?
Team Member
We'll start with an intro and talk about your motivation for wanting to work here. We'll cover why Chipotle specifically and what position you're most interested in, like line, prep, cash, or cook. We'll also discuss if you're looking for part-time or full-time, how many hours you're looking for, your availability with days and times, and when you can start.
- Can you tell me a little about yourself?
- What's your motivation for wanting to join Chipotle?
- What specifically about Chipotle caught your eye?
Team Member
I had a few stages. First, a recruiter call, then a technical screen. They asked me a bunch of questions covering things like how I'd greet a new person joining the team, my definition of hard work, what I thought the job would involve, and ideas on increasing profits. They also asked about customer service and my motivation for wanting to work at Greggs. My answers were all scored, and they seemed particularly pleased when I suggested promoting the Greggs app to drive up profits. It felt pretty good and relaxed.
- What are your ideas for how you could help boost profits?
Greggs Team Member Interview Questions
Quoted word for word from Greggs interview reports.
“What would you do if you saw someone use the meat tongs to pick up a vegetarian bake?”
Read reports →“Do you ever go to Greggs as a customer? If so, what do you usually get?”
Read reports →“What would you do if a customer ordered 500 doughnuts but not 50, and Greggs doesn't offer discounts?”
Read reports →“If someone accidentally orders 500 jam doughnuts instead of 50 by pressing the wrong button, how would you make sure to sell all of them?”
Read reports →“What would you do if the shop accidentally ordered 500 doughnuts instead of 50?”
Read report →“What steps would you take if a vegetarian customer was mistakenly given a steak bake instead of a cheese and onion pasty?”
Read report →“How would you handle a situation where a vegetarian customer complains about finding meat in their sandwich?”
Read report →“What would be your course of action if a vegetarian customer was mistakenly sold a steak bake instead of a cheese and onion pasty?”
Read report →“What would you do if 500 doughnuts were ordered instead of 50 to sell as many as possible?”
Read report →Formats, difficulty and experience
Across all 186 Greggs interview reports.