GREGGS Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 52 interview experiences · FREE TO READ
Which role are you interviewing for?
12 roles · 52 reportsCandidate interview experiences
First-hand accounts from people who interviewed at GREGGS.
GREGGS
Sales Assistant
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
The Greggs interview is pretty chill, usually about 20-30 mins long. They ask stuff about what you'd do in different situations. Mostly looking for how you handle customer service, work with others, and if you're up for anything. You usually hear back pretty fast, sometimes even the same day. It really helps if you know about Greggs' values and what they sell.
Confirmed questions1 question
- Why are you interested in this role?
GREGGS
Team Member
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
It was a straightforward process with competency-based questions. They asked me to talk about a time I went above and beyond and how I would handle a specific situation. I was advised to prepare scenarios from my experience and explain how I would contribute to the organization and the customer service role I applied for, focusing on skills like upselling, teamwork, eagerness to learn, maintaining calmness, and flexibility. They recommended using the STAR method.
Confirmed questions1 question
- Can you share an instance where you delivered exceptional customer service?
GREGGS
Customer Assistant
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
The manager asked a few questions using a tablet. These were general questions about my past work, teamwork, how to keep the store tidy and laid out well, and dealing with people in retail. The interview seemed okay, then they did a right to work check, put it in the system, and the HR manager should get back to me in about a week.
Confirmed questions3 questions
- Can you tell me about yourself?
- What makes you want to work for us?
- Can you explain the importance of good customer service?
GREGGS
Administrative Assistant
Entry Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was okay, I arrived on time but the interview started late due to an error. It wasn't entirely welcoming, but enough I guess. The interview room was dark. The people seemed nice but looked stressed. The food smelt good. The interviewer seemed like they did not care.
Confirmed questions1 question
- Are you available to start next week?
GREGGS Interview Questions
Quoted word for word from GREGGS interview reports.
“What's your favorite item from Greggs?”
Read reports →“When you enter a Greggs, what do you anticipate seeing?”
Read reports →“What is your understanding of Greggs?”
Read reports →“What strategies would you suggest to boost profits at Greggs?”
Read reports →“What are the essential components of effective teamwork?”
Read report →“What does excellent customer service mean to you?”
Read report →“Could you explain your understanding of respect?”
Read report →“How would you define excellent customer service?”
Read report →“What does being hardworking mean to you?”
Read report →Formats, difficulty and experience
Across all 52 GREGGS interview reports.