Great American Restaurants Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Great American Restaurants.
Great American Restaurants
Server
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical
I went to a Great American's and asked about hiring. The host got a manager who talked with me right away. He asked about my work history, how I do hospitality and customer service, my availability, and if I could commit for at least a year. Then he asked if I could meet the Assistant General Manager, who was also there. After about a 10-minute wait, she asked me similar questions but dug deeper into my food/drink knowledge, sales skills, and how I'd handle different guest or coworker situations. She was really nice, making me feel comfortable. She then asked if I could come back the next day to meet the General Manager. I agreed. My interview with the GM was quick. He said the other managers had a good impression of me. He double-checked a few things and then offered me the server job! We set up my training for a few days later. It was a fast and easy interview process!
Confirmed questions5 questions
- How do you connect with your guests?
- Can you suggest a simple food and wine pairing?
- How would you deal with conflicts with colleagues?
Great American Restaurants
Server
Entry Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Panel
Interview formats
Behavioral Group
The interview was a bit too intense, and the interviewer wasn't very likable; they seemed too stern and cocky. I didn't feel like someone like that would be a good manager in a customer service role and they didn't represent the company well. It makes me question their hiring process. I came in and had to wait for a manager to find me and call me over. Then, they sat me down at a dining table while other staff kept interrupting during the interview.
Confirmed questions1 question
- Can you tell me about a very bad experience you've had in a restaurant setting?
Great American Restaurants
Server
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
You'll have about 2-3 chats with the managers. They get how demanding the company is and want to see if you can keep up. They'll ask you to talk about times you worked really hard and how you dealt with tough situations.
Confirmed questions3 questions
- Tell me about your experience.
- Describe a time you had to work hard.
- How have you handled difficult situations in the past?
Great American Restaurants Retail Associate Interview Questions
Quoted word for word from Great American Restaurants interview reports.
“Can you suggest a simple food and wine pairing?”
Read reports →“What action do you take when a customer complains?”
Read reports →“Can you tell me about a very bad experience you've had in a restaurant setting?”
Read reports →“How do you connect with your guests?”
Read reports →“What makes you want to join GAR Group?”
Read report →“Why aren't you aiming for a management position?”
Read report →“Why are you interested in working for Great American?”
Read report →“What's your strategy for dealing with an unhappy customer?”
Read report →“What is your total number of years of experience?”
Read report →Formats, difficulty and experience
Across all 15 Great American Restaurants interview reports.