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Gong Cha Retail Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 11 interview experiences · FREE TO READ

1.3 Rounds average
Easy Typical difficulty
81.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Gong Cha.

Showing 3 of 11
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Gong Cha

Barista

Operations · more than a year ago

Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview was okay. The person who interviewed me was the branch supervisor. The questions are average; questions are based on what I had on the CV, and there was some situational questions as well.

Confirmed questions1 question
  • How would you deal with a difficult customer?
Gong Cha logo
Gong Cha

Barista

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral Technical

the interview was pretty chill, like 15 minutes long. it started with me telling them about myself. they asked about why i wanted to work there, what i thought my best qualities were, and how i felt about working nights. they also asked about my previous work history.

Confirmed questions4 questions
  • What makes you want to work for us?
  • Can you describe your strengths?
  • What's your stance on working night shifts?
Gong Cha logo
Gong Cha

Barista

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was simple and straight forward. It mainly consisted of questions about my availability, interests, past experiences, and my motivation for wanting to work there. The interview itself was quite short, lasting about 10 minutes.

Confirmed questions1 question
  • What is your availability like?

Gong Cha Retail Associate Interview Questions

Quoted word for word from Gong Cha interview reports.

What makes you choose Gong Cha from all the boba places available?

Read reports

What would you do if a customer was unhappy with their drink?

Read reports

Formats, difficulty and experience

Across all 11 Gong Cha interview reports.

Interview formats

Behavioral 73.3%
Technical 13.3%
Presentation 6.7%
Group 6.7%

Interview difficulty

Easy 81.8%
Average 18.2%
Difficult 0%

Candidate experience

Positive 81.8%
Neutral 18.2%