Gong Cha Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 23 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 23 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Gong Cha.
Gong Cha
Team Member
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was quick, easy, and efficient. The main priority for them is to have flexibility in your work schedule. If you are a student with a lot of in-person classes, it might be difficult to land a position.
Confirmed questions1 question
- What is your availability on a weekly basis?
Gong Cha
Bobarista
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
It was a basic interview with some questions about experience and hours. They will test you after a few weeks of work because their frenchies rules are very strict with ingredients and processes.
Confirmed questions4 questions
- What's your experience?
- What are your customer service skills like?
- Can you be flexible with your hours?
Gong Cha
Service Crew
Entry Average Negative experience Accept offer 5 rounds
Interview process
Recruiter call Technical screen Take home Presentation Background check
Interview formats
Technical Other
I applied online and got a call back in 2 weeks for a trial run the next day. The supervisor showed me around and watched me for 45 minutes to see if I was okay with the work. Then they gave me 3 days to learn the recipes for a test on day 3. There are over 50 questions, and if I pass, I get a 2-week training. After that, I can be officially hired.
Confirmed questions1 question
- How would you ask a customer for $5.50 for a drink?
Gong Cha
Barista
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral Technical
the interview was pretty chill, like 15 minutes long. it started with me telling them about myself. they asked about why i wanted to work there, what i thought my best qualities were, and how i felt about working nights. they also asked about my previous work history.
Confirmed questions4 questions
- What makes you want to work for us?
- Can you describe your strengths?
- What's your stance on working night shifts?
Gong Cha Interview Questions
Quoted word for word from Gong Cha interview reports.
“What would you do if a customer accidentally gave you a counterfeit bill?”
Read reports →“How would you ask a customer for $5.50 for a drink?”
Read reports →“Tell me what you know about Gong Cha.”
Read reports →“What makes you choose Gong Cha from all the boba places available?”
Read reports →“What would you do if a customer was unhappy with their drink?”
Read report →“How do you follow strict rules for ingredients and processes?”
Read report →“How would you handle a situation where a customer is taking a long time to order, causing a long queue of 20 other customers, and what would you say to them?”
Read report →“Is this your first time working at a bubble tea place?”
Read report →“Can you commit to working for at least 3 months?”
Read report →Formats, difficulty and experience
Across all 23 Gong Cha interview reports.