Gloria Jean's Coffees logo

Gloria Jean's Coffees Retail Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

1.5 Rounds average
Easy Typical difficulty
64.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Gloria Jean's Coffees.

Showing 3 of 14
Gloria Jean's Coffees logo
Gloria Jean's Coffees

Barista

Operations · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

it was straightforward, they asked about my past experiences and if I could handle a fast-paced setting. Mostly, it was to confirm my availability and schedule rather than checking if I fit the company culture.

Confirmed questions1 question
  • Can you tell me about your availability for this role?
Gloria Jean's Coffees logo
Gloria Jean's Coffees

Barista

Operations

Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Offer
Interview formats
Behavioral Other

I applied online and also handed in my CV in store. I got a call for an interview two days later. The interview was set for 10 AM, so I got to the café at 9:45 AM. But when I arrived, they told me the manager had already left and wouldn't be back for another hour. They gave me a coffee and I waited in the area. When the manager finally returned, he came up to me and started the interview. I had done a lot of research on the company, but they only asked about my availability and if I had previous barista experience. I didn't hear back for a week, so I called them and was offered a trial shift. During this shift, I cleaned tables, emptied and refilled the dishwasher, and scrubbed the floors. I also got a basic intro on how to use the till. I'd heard that some coffee shops use trial shifts to get free labor from candidates who they don't intend to hire, and it became clear this was the case for me since I never heard from them again.

Confirmed questions2 questions
  • Can you tell me about your past experience as a barista?
  • What's your availability like?
Gloria Jean's Coffees logo
Gloria Jean's Coffees

Barista

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical

I applied for this job using a paper application at the mall. It was a typical application asking for 3 references, my work history, and why I want the job. A few days later, they called me to set up an in-person interview. I interviewed with the kiosk manager for about an hour. We talked about why I'd be a good fit for the entry-level position and what I could bring to the team. I got an offer for part-time work at minimum wage a week later.

Confirmed questions1 question
  • Can you explain your lack of previous retail experience?

Gloria Jean's Coffees Retail Associate Interview Questions

Quoted word for word from Gloria Jean's Coffees interview reports.

In a hectic situation, how would you balance making drinks versus helping people at the checkout?

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Have you worked as a cashier before and have you worked with customers?

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How do you handle pressure when we get busy during peak hours?

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Can you tell me about your past experience as a barista?

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What is your motivation for seeking employment at this establishment?

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Can you tell me about your availability for this role?

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Formats, difficulty and experience

Across all 14 Gloria Jean's Coffees interview reports.

Interview formats

Behavioral 68.4%
Group 10.5%
Other 10.5%
Technical 10.5%

Interview difficulty

Easy 71.4%
Average 28.6%
Difficult 0%

Candidate experience

Positive 64.3%
Negative 14.3%
Neutral 21.4%