Global Response Interview Questions
& Process

This was a huge waste of time. They made me do a bunch of online and paper tests, but then it seemed like they didn't even look at them. This place is awful. I even complained to the BBB because their job ads were misleading. The owner called and talked about how long they've been around, but just because a company is old doesn't mean they're good, they're clearly using outdated methods and dishonest tactics. I wouldn't want to work there; they see people as just numbers. I'm considering reporting them to the Department of Labor.

I got there early because I figured the hiring center would be packed. It ended up taking about 3 hours. First, I had to fill out the main application, which had a spelling, grammar, and writing test included. After that, I did a typing test and filled out the background check forms. Lastly, I spoke with a few different account managers for interviews since they wanted to make sure the job would fit my schedule.

After submitting your application via the employment center, you'll have an interview where they'll ask about your previous work history. It seemed like just an initial screening. Then, I got an email to do an online virtual interview with practice questions beforehand. There were about 5 questions in total. While I had some tech support knowledge, I couldn't answer everything. For the questions I didn't know, I just talked about what I did know that related to the question, because I had no clue.

First, you'll need to fill out some paperwork with your basic info and answer a few questions about yourself, plus write out some scenario responses. Then, there's a typing test, which can be tricky to focus on with all the distractions in the room – people walking around and being loud, which makes it hard for candidates to fill out forms and do the tests. After that, you'll be called in for a one-on-one interview.