Genoa Healthcare Interview Questions
& Process

I had a really good time interviewing with Genoa. The people I spoke with were friendly, approachable, and upfront. They kept me in the loop about everything, even when there wasn't much new to report, which was great. When they were scheduling, they checked in about what times worked best for me, making it possible to interview without messing up my current work schedule. No curveballs here, they were really interested in learning about me, my background, what I like, and where I see myself growing at Genoa.

I went through three interviews with Genoa: first with the Accounts Payable Supervisor, then the Accounting Supervisor, and finally the VP/Controller. They seemed interested but ultimately decided I lacked sufficient large company experience, which feels like something they could have determined earlier. I'm disappointed they expected me to take time off work for multiple interviews, especially when it was initially presented as a one-day process. The Accounting Supervisor was well-prepared and asked good questions, although they wouldn't have been my direct manager. It seems like the staff is overworked due to the company's rapid growth, and they're struggling to hire enough people to keep up.

Applied online and got a phone screen, which was good. Talked about the role and what the job is like. Then went in for an in-person interview. It felt like they were retesting my CPhT knowledge. Since I haven't filled prescriptions in about 3 years, I was a bit rusty on some calculations, especially with the interview pressure, so it didn't go well. They had me read a handwritten RX for Novolog, figure out the dose, and how many pens to dispense. I also had to count pills in front of them for a fake RX using a counting tray and then put them in a vial. The actual interview was really disorganized and weird. They had a long printout with random highlighted lines, maybe just random internet questions, but it was unclear what they wanted. The questions seemed random and lacked depth, like "How would you handle giving or receiving an apology?", as if pulled from Google. I doubt I'll get an offer, and honestly, based on the interview, I'm not sure I'd want to work there anyway. It was very disorganized and strange. (The hiring manager and Pharmacy lead seemed really friendly though.)

I applied for the supervisor role and was told they were already moving ahead with 2 internal candidates, so they asked me if I'd consider this role instead. This was a 1-hour phone screening with the hiring manager, and then a subsequent interview with her manager. It was a pretty standard customer service-focused interview. The recruiters and managers were really nice and helpful. In the end, the compensation offered wasn't what I was looking for as a supervisor, so I had to pass.