Genesys Works Interview Questions
& Process

The process kicked off with a conversation with Jamie Grant, who is the Chief strategic growth officer. It was a standard one-on-one chat where both sides could talk things over. Next, I had another interview with the regional executive director, Karnika Iyengar, and it was the same deal. Both chats were on zoom. No one from Genesys works ever got back to me with any news on the job or what the next steps were.

We had three informal chats over Teams. First, I talked with the person I'd report to. Then, I met with their boss, a C-level leader. Lastly, I chatted with the team members in the department. Each meeting gave me a good idea of the job, why the position is open, and what's worked or not worked in the Payroll Manager role before. I liked that it was open and collaborative; they were real about the challenges and what they expect and want from the next person. It felt like they're serious about setting up for success.

There were many interviews with the recruiter, the team, and the hiring manager. I was repeatedly told that the main challenge and potential deal-breaker was resolving dysfunction within the executive team, which involved constant fighting and undermining each other. It sounded like a potentially unstable work environment. After all that, and an assignment I suspect my work was used for, I got an automated rejection via Chat GPT.

So Genesys Works has this interview process that's like, a few steps. The first one is pretty short, like 15-20 mins, but then there's a second one that's a whole hour. I didn't even know about the second interview when I got the invite for the first one, so I was totally caught off guard. They didn't ask me anything about my past jobs in that first short interview. For the first interview, you have to give this 5-minute presentation on 'How to succeed in College,' like you're talking to high schoolers. After that, you grab a word from Genesys Works' mission statement out of a hat and have to explain why it's important, super quick. Then, they toss a beach ball around with questions on it, like 'What's your favorite restaurant?' The second interview is in a conference room with like 4 or 5 people interviewing you, and they grill you about your previous work experience. That hour-long interview felt way too long and repetitive, it was kind of intimidating. Even though I'd already talked about certain experiences or projects, they'd later ask me to describe them again.