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FXCM Client Services Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at FXCM.

Showing 3 of 5
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FXCM

Client Services

Sales · more than a year ago

Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Technical screen
Interview formats
Behavioral Technical

Had a phone call with the Recruiter from Texas, she was very energetic. Didn't talk much and moved me to the next interview on the phone. Then, I had an in person interview in San Francisco with the Manager, who seemed to show no emotion. After that, I had a phone call with the Director of Client Services for the United States.

Confirmed questions2 questions
  • Can you explain how a country's GDP is calculated?
  • Do you have any experience with FXCM?
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FXCM

Client Service Associate

Sales · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

The interview process starts with a phone interview, followed by meeting the hiring manager. Honestly, the interview was very easy, so there shouldn't be any need to be nervous. If the interviewer is silent after you answer, stay confident. Also, avoid speaking negatively about past employers. Bringing proof of your accomplishments would be beneficial. You can expect to hear back within 1-2 weeks max about the job offer.

Confirmed questions1 question
  • Did you practice using the account?
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FXCM

Client Service Representative

Operations · more than a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

Applied online and then got a call a few days later for an initial phone interview. The questions were simple. They talked about the job basics: work hours (7am-4pm CST with 2 weeks per quarter working European shift from 11pm to 7am CST), Benefits, and that FXCM will pay for the Series 3 license. Then I was scheduled for an in-person interview the next week. It was a one-on-one interview. They asked questions about my resume and what interested me in the job. The interview was short, about 20 mins, and then I asked questions about career advancement, culture, and the companies advantage over competitors for about 25 minutes. I was told I'd get a call the next week with their decision. It's possible they sized me up as not a good fit because the interview was short. The interviewer was nice and professional. I think they are looking for people to move into sales or management because the business is expanding.

Confirmed questions1 question
  • Why do you want to work here, other than for the money?

FXCM Client Services Interview Questions

Quoted word for word from FXCM interview reports.

Do you know what type of business we are doing here at FXCM?

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Formats, difficulty and experience

Across all 5 FXCM interview reports.

Interview formats

Behavioral 55.6%
Technical 33.3%
Presentation 11.1%

Interview difficulty

Easy 20%
Average 60%
Difficult 20%

Candidate experience

Positive 60%
Neutral 40%