Friendly's Ice Cream Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Friendly's Ice Cream.
Friendly's Ice Cream
Server
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Interview was generic. What you'd expect in most retail jobs. No previous ice cream serving experience was required for me and a few workers so don't be discouraged. just show you have great customer service
Confirmed questions1 question
- What motivates you to seek employment at Friendly's?
Friendly's Ice Cream
Server
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
I applied and got a call from the hiring manager a couple of days later. A few days after that, I went in for the interview on a quiet Thursday evening. I waited about 20 minutes in an empty part of the restaurant, but I didn't mind too much because I really needed a job. The manager eventually came and apologized for the wait. She asked basic questions and mentioned they don't hire servers without experience, so she offered me a position as a hostess or fountain worker instead, which I accepted. The interview covered my availability and ability to work with others. It felt like a successful interview, and she said she'd call me back Monday or Tuesday about orientation. No call came by Tuesday, so I waited a couple more days and called the following Thursday. The manager wasn't in, and no one knew when she'd be back. I finally reached her the next morning. She told me the job was filled but that they might hire in the future.
Confirmed questions3 questions
- How would you manage stressful situations?
- What's your availability like?
- Are there any issues you have with the company's uniform policy?
Friendly's Ice Cream
Server
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I found the job on Craigslist and applied online Sunday night. I got a call Monday afternoon to schedule an interview for Tuesday afternoon. When I got there, I had to wait because the general manager was busy. He asked me how I was a lot before we started. The questions were pretty basic, mostly about my background and education. I told him I really enjoy being a server and that it's the right fit for me. I also mentioned I'm a freelance makeup artist, which might be why I didn't get an offer. He then said he couldn't tell if I was a good server just from the interview. Afterwards, he asked if I had any questions. I asked about the number of hours. He then talked for about 10 minutes about chicken sandwiches, winter, college students, how they train servers, and the number of servers they have there, without making eye contact, checking the time, and doodling on my application while I was speaking. It was really unprofessional.
Confirmed questions3 questions
- Tell me about your background and education.
- How do you feel about being a server?
- What are the expected hours for this position?
Friendly's Ice Cream Retail Associate Interview Questions
Quoted word for word from Friendly's Ice Cream interview reports.
“What's your favorite place to eat?”
Read reports →“What are the expected hours for this position?”
Read reports →“How would you handle a customer requesting an item that is currently out of stock?”
Read reports →“Are you familiar with food safety regulations?”
Read reports →“How do you feel about being a server?”
Read report →“Are there any issues you have with the company's uniform policy?”
Read report →“When could you start?”
Read report →“What about your weekend schedule availability?”
Read report →“Can you tell me about your weekday schedule availability?”
Read report →Formats, difficulty and experience
Across all 14 Friendly's Ice Cream interview reports.