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Freedom Mortgage Mortgage Loan Officer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2.8 Rounds average
Average Typical difficulty
100% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Freedom Mortgage.

Showing 3 of 5
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Freedom Mortgage

Mortgage Loan Officer

Sales · a year ago

Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation

It was a pretty easy and straightforward process with no complaints. No team interview was involved, which is great for people trying to break into the industry. If you can sell a pen, you can sell there. There are good leads and opportunities for advancement for most people.

Confirmed questions1 question
  • How would you sell a pen?
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Freedom Mortgage

Mortgage Loan Officer

Sales · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Panel Offer
Interview formats
Behavioral Technical

After submitting my resume, I got an email three days later and spoke with a recruiter the next day. They set up a face-to-face interview which happened two days after that. I waited about 15 minutes, and everyone was super friendly and welcoming. The interview was really relaxed, and the recruiter made me feel at ease. They asked typical interview questions like my experience, why I'm interested in Freedom Mortgage, and how I handle pressure. They also went over their expectations and what the next steps would be. At the end, I was asked if I could interview with the head of the department the following day at a different location. That interview was also relaxed, but the questions were more challenging. I heard back about their decision by the end of that day.

Confirmed questions4 questions
  • Why Freedom Mortgage?
  • Can you share an instance of dealing with a difficult customer and how you managed it?
  • What unique value can you bring to this role compared to others?
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Freedom Mortgage

Mortgage Loan Officer

Sales

Mid Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Phone screen
Interview formats
Behavioral Technical

The interview process had 3 stages. First, a recruiter call to prepare me for the next round and answer my questions. Second, was the most difficult round for me. Third, was less intense with questions and instructions on how to proceed.

Confirmed questions2 questions
  • Can you tell me about your strengths and weaknesses?
  • What motivates you to pursue this position?

Freedom Mortgage Mortgage Loan Officer Interview Questions

Quoted word for word from Freedom Mortgage interview reports.

Describe a personal weakness that might impact your job performance.

Read reports

Can you share an instance of dealing with a difficult customer and how you managed it?

Read report

Formats, difficulty and experience

Across all 5 Freedom Mortgage interview reports.

Interview formats

Behavioral 55.6%
Technical 22.2%
Presentation 11.1%
Other 11.1%

Interview difficulty

Easy 20%
Average 60%
Difficult 20%

Candidate experience

Positive 100%