
Franciscan Health Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 85 interview experiences · FREE TO READ
Which role are you interviewing for?
15 roles · 85 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Franciscan Health.
Manager
I met with a few different people from the department. They were friendly and asked some basic questions. My interview had a couple of rounds, mostly based on when the people I met with were available. Overall, it was a good process.
- What motivated your decision to pursue a career in healthcare?
ED Tech
I got a call and did a phone interview right then. Then, about 1-2 weeks later, I had a video call interview. After that, they said they'd talk to the hiring team about my employment and I heard back maybe another 1-2 weeks after that.
- What makes you want to join Franciscan Health?
Talent Acquisition
I applied and they emailed me asking for 5+ professional references for a survey. I gave them the info and my previous execs filled out the surveys. Then, two weeks later, I got an email saying my qualifications didn't match. I'm not upset about not getting interviewed or an offer, but I'm concerned they asked for references before reviewing my application, which seems inefficient and wasted my references' time. It reflects badly on the company and the recruitment team.
- Could you please provide at least five professional references for us to survey?
Education Services Liaison
I had one interview with 2 people, which was unexpected. They were easy to talk with. I learned that they don't have paid holidays, and you have to use your PTO for holidays. This really surprised me because most places I've worked, if there's an expectation to work on holidays, we rotate them so you get Thanksgiving or Christmas or New Years off. Someone I know in another admin role confirmed that this organization is awful with that and even had to use FMLA for time off when a relative had cancer. She could not recommend I work here if I got an offer.
- Can you describe your background in customer service?
Franciscan Health Interview Questions
Quoted word for word from Franciscan Health interview reports.
“What is the electronic payer ID associated with a claim?”
Read reports →“What details are typically found on an EOB?”
Read reports →“Can you tell me what EOB is an acronym for?”
Read reports →“Is it possible to simply resubmit a claim?”
Read reports →“Could you describe the components of a claim form?”
Read report →“Could you answer some basic questions about medical claims?”
Read report →“How do you strive to be your best while still aiming for improvement?”
Read report →“What are your goals for the next 10 years?”
Read report →“What initiatives would you propose to enhance your community?”
Read report →Formats, difficulty and experience
Across all 85 Franciscan Health interview reports.