Fjordnet Designer Interview Questions
& Process

The interview process had 3 rounds: HR, Skills, and the final MD round. The candidate experience with Accenture/Fjord HR was poor, the process was slow, and communication was one-sided, with little to no replies from HR. The HR interview was short (10 minutes instead of 45) and the recruiter seemed uninterested. It took 2 weeks to hear back for Round 2. The Skills round involved presenting past work to a Senior Service Designer, who questioned the candidate's process, decisions, and methods. This interview was average, but the feedback afterward was appreciated. It took another 2 weeks for the final round. The MD interviewer was pleasant and interested in the candidate's work, sharing details about working at Fjord. After the final interview, there was no response for 3 weeks, leading the candidate to assume they were unsuccessful despite sending 3 follow-up emails.

The internal recruiter reached out to me about an open role in San Francisco. We had an initial 45-minute phone call where we discussed company culture, the design position, my portfolio, and my process. It seemed to go well because the recruiter contacted me a few days later, stating the team wanted to meet in person. However, things went downhill from there. The recruiter became unresponsive for 7-8 days at a time, and my follow-ups only resulted in vague emails about scheduling still being worked out. After about 1.5 months of me chasing her and her delayed responses (4-5 days), I decided to withdraw my application. I'm an experienced designer and expect more professional communication, whether it's a rejection or an update on moving forward.

Although it was slow and involved many interviews, the process provided constant feedback and ensured I was a cultural fit for the company. I spoke with senior leadership and also with colleagues. They were very open about the job offer and what would be expected of me in the role.