
Five Guys Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Five Guys.
Shift Leader
The interview was pretty standard for the food biz, just a one-on-one with the General Manager. They asked some basic questions about the job and your future plans. Having previous food handling experience would be a plus. You gotta watch some videos before the "on the job training," but honestly, you probably won't get much help because everyone's too busy. Nobody starts out as a Shift Leader; that's the next step up. You begin as a crew member, and you'll stick to one role for a week or two until you're good at it.
- Are you over 18 years old?
- Do you have any background in handling or preparing food?
- How effectively do you collaborate within a team setting?
Shift Manager
The DM Terry called me in for an interview, which was great and formal and asked a lot of great questions and was extremely friendly. The second interview was a horror show! The lady who they had me speak to was extremely immature and asked questions about loyalty because she doesn't have the love of her associates. During the interview process, I have seen her whole staff grabbing my resume, passing it back and forth while making remarks with me sitting no more than feet away, also keep in mind the woman performing the interview was well aware of everything.
- What would you do if your fellow managers and associates were talking a lot of smack about me?
Shift Manager
It was pretty straightforward, the manager just wanted to see if you had experience. Honestly, from my later experience interviewing people for crew and manager spots, it's mostly about seeming friendly, looking good, and giving straightforward answers. Don't overdo it by saying it's your absolute dream job.
- Tell me about a time you dealt with a stressful situation.
- What do you think would be your biggest asset in this role?
- What do you consider to be your biggest drawback for this position?
Five Guys Operations Manager Interview Questions
Quoted word for word from Five Guys interview reports.
“What are your thoughts on Five Guys?”
Read reports →“Have you dined at Five Guys previously?”
Read reports →“Are you over 18 years old?”
Read reports →“How would you address an employee who is not contributing to the team's efforts?”
Read reports →“Why do you love the restaurant industry?”
Read report →“Why is that accomplishment something you're proud of?”
Read report →“What would you bring to 5 Guys?”
Read report →“How would you recognize when an employee needs mentoring?”
Read report →“What is your interest in Five Guys?”
Read report →Formats, difficulty and experience
Across all 21 Five Guys interview reports.