First Cash Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at First Cash.
First Cash
Store Manager
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Right after I applied for the Store Manager position, a district manager reached out. Then I had an interview at a First Cash Pawn store, followed by an interview with regional managers. The whole thing took about two weeks. Since I'm an experienced Recruiter, it was pretty straightforward and I'd say the interviews were easy.
Confirmed questions3 questions
- Could you introduce yourself?
- Can you tell me about one of the questions you were asked?
- What are your career aspirations for the next five years if you get this job?
First Cash
Store Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Group
Interview formats
Behavioral Group Other
You start by applying online. Then, go to a shop with your resume and find out who the district manager is. Try to get in touch with them or have them contact you about your application. Be persistent! If they reach out, expect at least 2 interviews and then a few hours observing people working. Ask questions and talk to customers. Pay attention to how associates interact with customers.
Confirmed questions1 question
- Can you tell me about a time you dealt with a challenging customer and how you resolved it?
First Cash
Store Manager
Manager Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was an easy interview, they seemed to focus a lot on personality. Most of the positions get filled by people already working there, I don't think many people get promoted from outside. It should be a quick process, and you should prepare some questions for them since they won't volunteer much info.
Confirmed questions1 question
- What makes you want to join us?
First Cash Store Manager Interview Questions
Quoted word for word from First Cash interview reports.
“What makes you want to join us?”
Read reports →“Could you introduce yourself?”
Read reports →“What are your goals for moving up in the company?”
Read reports →“What are your career aspirations for the next five years if you get this job?”
Read reports →“Do you have experience with financial matters?”
Read report →“What is something you hope to accomplish in this role?”
Read report →“Can you tell me about one of the questions you were asked?”
Read report →“Can you tell me about a time you dealt with a challenging customer and how you resolved it?”
Read report →Formats, difficulty and experience
Across all 6 First Cash interview reports.