First Cash Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at First Cash.
First Cash
Assistant Manager
Manager Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Presentation
This is a very people-focused interview, so make sure you come across as a people person. Gut instinct and quick thinking are key for this role. We really care about cultural fit, and honestly, if you score below 75% on the online app, you won't be considered. Business casual dress code is fine. Bring your resume, and be prepared to answer a lot of questions about customers, service, sales, and building relationships. Being bilingual in Spanish is a big plus.
Confirmed questions7 questions
- What's your motivation for wanting to join Cash America?
- How do you manage your feelings when dealing with challenging customers?
- Tell me about a time you successfully handled a difficult customer situation.
First Cash
Assistant Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
I spoke with HR first, then had a 1-on-1 with the market manager. I got the job offer less than a week later, and started exactly two weeks from the date of my HR phone interview. The whole interview process was quite long.
Confirmed questions1 question
- Can you discuss the company's core values?
First Cash
Management Trainee
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was an outstanding experience, three managers interviewed me. They asked me several questions regarding my management style, etc. They also wanted to know if you can work retail hours.
Confirmed questions1 question
- Are you able to work between 45 to 55 hours per week?
First Cash Manager Interview Questions
Quoted word for word from First Cash interview reports.
“Could you sell me this bottle of water?”
Read reports →“Could you sell me this pen?”
Read reports →“Do you consider yourself to have a thick skin?”
Read reports →“Are you able to work between 45 to 55 hours per week?”
Read reports →“Can you remain composed and empathetic when dealing with someone else's difficult situation?”
Read report →“What's your motivation for wanting to join Cash America?”
Read report →“How do you manage your feelings when dealing with challenging customers?”
Read report →“How do you manage working under pressure?”
Read report →“Can you describe how you handle customer complaints?”
Read report →Formats, difficulty and experience
Across all 7 First Cash interview reports.