
Firehouse Subs Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Firehouse Subs.
Cashier
First you fill out a paper application online and submit it in the store. They might call you, but it's a good idea to call them back if you don't hear from them in a few days. Then you have to memorize the menu and take a quiz. Based on how you do on the quiz, they'll let you know if you passed. If you pass, they'll talk to you about your availability and why you want this job. After that, they'll go over the details like pay and uniform.
- Memorize all the sub ingredients and how to remove items on the computer without manually crossing out tickets.
- Learn how to remove things via the computer without having to scratch out everything by hand on all of the tickets.
Cashier
I almost didn't apply because I didn't really want to work in food, but a friend at another store said she could get me in fast, so I interviewed the next day and got hired right away. I took the job because I was desperate and low on cash, but I wish I had quit sooner. Things went downhill after about two months. I quit after six months. I was promised things that never materialized.
- Will you be a good worker if hired?
Cashier
The owner or general manager will interview you in the lobby after lunch. They'll ask about your work history and any experience you have in the food industry. Your availability is important, as are your interpersonal skills. Be ready to talk about your strengths and weaknesses, and share an example of when you dealt with an unreasonable person and how you handled the situation.
- How do you manage working when things are moving fast?
Firehouse Subs Retail Associate Interview Questions
Quoted word for word from Firehouse Subs interview reports.
“What do you like doing in your free time?”
Read reports →“What would you do if a customer was angry?”
Read reports →“In your own words, what is customer service?”
Read reports →“What do you like to do in your free time?”
Read reports →“What would you do if a customer had a complaint?”
Read report →“What are your hobbies?”
Read report →“How would you describe your personality?”
Read report →“Tell me about your availability.”
Read report →“Will you be a good worker if hired?”
Read report →Formats, difficulty and experience
Across all 16 Firehouse Subs interview reports.