Figure Eight Interview Questions
& Process

The interview process was misleading and messy, with initial expectations and a sense of urgency that ultimately didn't align with the actual process. It's unclear if this stems from the CEO's direction or inconsistent execution. The process was drawn-out with multiple stages and interviewers. While they provided good context, the questioning was inconsistent; some interviewers were focused, while others went off on tangents. There were no behavioral questions asked. The interview culture seemed like a mixed bag, reflecting their struggles as a smaller player in a competitive market, despite projecting a leadership image.

The interview experience was just okay. The interviewer seemed really surprised by how friendly I was from the start. They asked general questions, didn't give much time to answer, and overall seemed unimpressed with their attempts to genuinely get to know candidates. It was really confusing when, after I answered everything to the best of my ability, she said I 'CRUSHED' the interview. Then I got a rejection email, which was upsetting after all the effort I put in. This was my second time applying to a role at Figure Eight, and I definitely won't be trying again for any future openings. The HR team seems really young and inexperienced, and it's clear during the interview that they aren't truly listening. I like the company a lot, but it's disappointing to see their hiring process.

The first thing was a 30-minute phone screen with the hiring manager. After that, I had a 30-minute video call with a director where they asked questions very similar to the initial phone screen. The next step, if everything went well, was a video assignment and then a 2-hour video interview (it would usually be in person, but was remote due to COVID-19). The 2-hour interview was broken into 30-minute blocks. The first block was with an AE and included role plays. The second block was a more casual peer review with an SDR. The third block involved reviewing the video assignment with an SDR. The final block was with the hiring manager again to discuss how I thought the interview went. If that was good, the final step was a follow-up video call with the hiring manager and director to receive an offer.

About 2 months after I applied, a recruiter emailed to set up a phone interview with the hiring manager. It was set up fast, and he called me on time. He asked about my background, why I was interested in Crowdflower, and my career aspirations – pretty standard questions. He said I was a good fit and wanted to schedule an on-site. The on-site was planned for early the next week, but it got rescheduled 3 times via email. It finally got confirmed for the following Friday. Once I got there, the office was great and the vibe was energetic (heads up, there's a close parking garage for $10, if you can't take the BART to 16th and Mission). The interview had five parts. The first person was the head of a Services team. She asked about my skills and a workflow question. The next interview was with a current Alchemist. They didn't have questions for me; I had to lead the conversation with my own questions. The third interview was with the director of Services. She gave me a case question that I totally wasn't ready for. I fumbled it, but she was cool about it. The next interviewer was the hiring manager I'd spoken to earlier. He asked general behavioral questions. The last interviewer was a senior Technical Analyst, who asked me to figure out another workflow/breakdown problem. They mentioned they'd get back to me in a week. After three weeks of silence, I followed up and got a rejection email three days later. All in all, the people were nice, and I liked the company vibe. The job is basically starting as an Alchemist for 3-6 months to learn things, including some programming. Then you get promoted to Sr Technical Analyst if you do well. During your time in Services, they encourage you to take on extra tasks or help other departments you're curious about. Many people end up moving to Sales, Data Science, Product, or Engineering after about a year in Services.