Ferrovie dello Stato Italiane Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ferrovie dello Stato Italiane.
Ferrovie dello Stato Italiane
Customer Advisor
Entry Average Positive experience Accept offer 2 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Other Behavioral
I started with a computer test on their website. To take the test, they sent an email saying they were interested in my profile. The test had logic, English, and personal questions. After passing the test, they called me for a motivational interview in Rome.
Confirmed questions1 question
- Are you a team player?
Ferrovie dello Stato Italiane
Customer Advisor
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
It was a formal interview with questions about my resume and past jobs. They also asked situational questions about how I would resolve issues that might arise at work. Then they explained the job, mentioning it involves shifts and can be very tiring. They asked about my personal motivations and goals.
Confirmed questions1 question
- How would you deal with a customer who is angry at an operator and believes they are correct?
Ferrovie dello Stato Italiane
Customer Advisor
Entry Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Take home Technical screen Background check Offer
Interview formats
Behavioral Technical Other
First, a quiz with simple personal questions. Then, an assessment with English, numerical, and logic questions. If the assessment is positive, there's an interview with personal and company-related questions, and a brief company presentation. Following that, a medical visit covering general health, urine, blood, ECG, EEG, hearing, and vision tests. Finally, contract signing.
Confirmed questions3 questions
- English presentation
- Do you know the company?
- Tell us about yourself
Ferrovie dello Stato Italiane Consultant Interview Questions
Quoted word for word from Ferrovie dello Stato Italiane interview reports.
“What would you do if the disabled platform on the train didn't work and a person couldn't get on?”
Read reports →“How would you handle a dangerous situation on the train?”
Read reports →“How would you deal with a customer who is angry at an operator and believes they are correct?”
Read reports →“Do you know the company?”
Read reports →“How would you behave in this situation?”
Read report →“How do you think you would interact with rude customers?”
Read report →“Where would you prefer to work?”
Read report →“Are you a team player?”
Read report →Formats, difficulty and experience
Across all 9 Ferrovie dello Stato Italiane interview reports.