Ferrellgas Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ferrellgas.
Ferrellgas
Customer Service Specialist
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
The interview was quick and straightforward, with a fast response time and great people. I got a job offer right after the interview. The training team is also amazing.
Confirmed questions1 question
- What qualities make you a strong candidate for this role?
Ferrellgas
Customer Service Specialist
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
Applied on their website and the manager contacted me in 3 days. A phone interview was scheduled for a week later. It lasted 20 minutes, which I thought was a good duration. She told me she would get back to me in 2 weeks because she has to interview 40 more candidates, which I thought was nuts since there was only ONE opening. I never received another response from her during and after those 2 weeks. One of her questions did include a minimum salary requirement. It's possible that she didn't want to call me back since my requirement was too high for her, which is the national average salary for a college graduate. After reading the reviews here, I realized that this company has a history of paying quite a low salary, which was 3 weeks later.
Confirmed questions5 questions
- What is your minimum salary requirement?
- Tell me what you know about our company.
- What is your biggest accomplishment?
Ferrellgas
Customer Service Specialist
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
There were two interviews. The first was with the office manager. The second interview was with the facility supervisor and the office manager. They said they would let me know either way, but I never heard back.
Confirmed questions2 questions
- Could you rapidly complete the application before the subsequent interview, including very detailed past work history, within approximately 20 minutes?
- Could you explain your past work history based on the handwritten application, even though we have your resume right here?
Ferrellgas Customer Support Representative Interview Questions
Quoted word for word from Ferrellgas interview reports.
“What is your minimum salary requirement?”
Read reports →“What is your biggest accomplishment?”
Read reports →“Tell me about a time you dealt with an angry customer.”
Read reports →“What do you enjoy about customer service?”
Read reports →“Could you rapidly complete the application before the subsequent interview, including very detailed past work history, within approximately 20 minutes?”
Read report →“Can you describe an instance where you went above and beyond for a customer?”
Read report →“Could you explain your past work history based on the handwritten application, even though we have your resume right here?”
Read report →“Tell me what you know about our company.”
Read report →“What makes you feel you are a good fit for this position?”
Read report →Formats, difficulty and experience
Across all 9 Ferrellgas interview reports.