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Fay Servicing Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

3.6 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Fay Servicing.

Showing 3 of 5
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Fay Servicing

Account Manager

Sales · more than a year ago

Mid Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other

The first interview went well, I got good info and liked their approach. The manager seemed to have good people skills and was experienced. The second interview wasn't as good though. I felt like I was being interrogated, and the manager wasn't great with people. They were really outspoken and took over the interview, trying to be intimidating.

Confirmed questions1 question
  • Why did you want this particular job?
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Fay Servicing

Account Manager

Sales

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Take home Onsite
Interview formats
Technical Behavioral

They give you a test with mortgage questions on it. I met several friendly people who have been there for six or seven years. It started in 2008. I sat with one of the account reps for 15 minutes who explained his day-to-day activity. They were in the middle of a charitable backpack drive, and the lobby was filled with backpacks.

Confirmed questions1 question
  • What makes you stand out from the other candidates, and why should we hire you?
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Fay Servicing

Account Manager

Sales

Mid Average Positive experience Accept offer 9 rounds
Interview process
Onsite
Interview formats
Behavioral

The interview process is typically to have you interview with several VPs and AVPs to see if you are the right fit for their particular team. When I interviewed it was nine different people all in one day.

Confirmed questions4 questions
  • Why did you decide to work for Fay Servicing?
  • What is your comfort level with discussing matters with attorneys?
  • Could you list the systems you have experience with?

Fay Servicing Account Manager Interview Questions

Quoted word for word from Fay Servicing interview reports.

How would you turn a negative situation into a positive one?

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What is your comfort level with discussing matters with attorneys?

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Tell me about your years of experience in the mortgage industry.

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What makes you stand out from the other candidates, and why should we hire you?

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What specific tasks have you performed in your previous roles within the mortgage industry?

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Formats, difficulty and experience

Across all 5 Fay Servicing interview reports.

Interview formats

Behavioral 50%
Technical 30%
Other 20%

Interview difficulty

Easy 20%
Average 80%
Difficult 0%

Candidate experience

Positive 60%
Neutral 40%