
Fay Servicing Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 22 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Fay Servicing.
Risk Analyst
The hiring/interview process was very unorganized. It started with a recruiter screening, followed by a 1st interview with the hiring manager. Then a 2nd interview with a Sr. Manager. After that, the recruiter called me to schedule another interview with a manager in the office, but it wasn't the hiring manager for the role I applied for. Then the recruiter called again to schedule a 4th & 5th round with peer interviews. It seemed like the hiring manager and recruiter weren't communicating because the recruiter seemed embarrassed when calling to schedule more interviews. I knew I would decline an offer from an organization that couldn't even get its hiring process aligned after my second trip to the office.
- Can you describe your current job responsibilities?
Intern
I applied in March and got a call in late May, about two months later. They usually start interviews later on. The first interview was a phone call the day after they left a voicemail. The voicemail listed things they wanted to know, like what classes I had taken and why I was interested in the role. The interview covered those topics and then some more.
- Can you tell me about the classes you've taken so far?
- What's your motivation for applying to this role?
Loss Mitigation Specialist
A connection referred me, which led to an initial call. Then, I had to meet with several people at different levels within the company. The questions they asked were quite professional and pointed. They really dug into my resume and asked about my past experiences. They did let me explain where my current skills might be lacking compared to what they are looking for.
- Beyond formal training, how did you gain your knowledge regarding mortgages and servicing?
Account Manager
They give you a test with mortgage questions on it. I met several friendly people who have been there for six or seven years. It started in 2008. I sat with one of the account reps for 15 minutes who explained his day-to-day activity. They were in the middle of a charitable backpack drive, and the lobby was filled with backpacks.
- What makes you stand out from the other candidates, and why should we hire you?
Fay Servicing Interview Questions
Quoted word for word from Fay Servicing interview reports.
“Do you understand the fundamental concepts of hardware?”
Read reports →“How would you turn a negative situation into a positive one?”
Read reports →“Why are you interested in Fay Servicing?”
Read reports →“What is your comfort level with discussing matters with attorneys?”
Read reports →“Can you tell me about the classes you've taken so far?”
Read report →“How do you manage assets?”
Read report →“Beyond formal training, how did you gain your knowledge regarding mortgages and servicing?”
Read report →“What are you good at and not so good at?”
Read report →“What are your thoughts on adapting to changes?”
Read report →Formats, difficulty and experience
Across all 22 Fay Servicing interview reports.