Extron Electronics Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Extron Electronics.
Extron Electronics
Customer Service Representative
Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral Technical
I had a couple of interviews, first with the CSR Supervisor, then the Regional Sales Support Manager. These were good chats, really professional and nice folks. I felt good about them, especially since I was overqualified. Then I met with HR, and wow, it was exactly like the reviews said. The HR person didn't even say who they were and was just plain rude. They asked multiple choice stuff like 'what hours do you prefer?' I said I could work any shift. Then they asked again, real angry, like a hostile movie character. Since I didn't know the shifts, I said 8-5. After a few more questions, I just picked what I thought they wanted to hear. The HR part was rough, so my advice is just pick the best answer and don't explain anything extra.
Confirmed questions1 question
- Suppose two companies are identical in every way. If you received an offer from both, which one would you pick?
Extron Electronics
Customer Service Representative
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Group
Interview formats
Behavioral Other
Showed up 15 mins early for the customer service role, with all my stuff and references. They put me in a small room with a table and two chairs that were falling apart. The interviewer was 45 mins late, asked only three questions, and seemed checked out. After our talk, they said they'd get another manager for a 'second round' but never found one. Then they said to wait for a call. Got an email a day later saying I wasn't a fit. Total waste of my time.
Confirmed questions1 question
- What did you like least about your previous job?
Extron Electronics
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was a general interview process. There were 3 steps: a GM interview, an HR interview, and a Hiring Manager interview. The interview was not too difficult, and everyone was kind and friendly. You can expect to hear back within 3 days, but it depends on the job and the person.
Confirmed questions1 question
- What salary are you expecting?
Extron Electronics Customer Support Representative Interview Questions
Quoted word for word from Extron Electronics interview reports.
“Suppose two companies are identical in every way. If you received an offer from both, which one would you pick?”
Read reports →“Do you typically follow a script during customer calls, or do you prefer to have free-flowing conversations?”
Read reports →“What did you like least about your previous job?”
Read reports →“How do you approach interview etiquette and responding to questions?”
Read reports →“Can you share your experience with successful interviews?”
Read report →“Can you describe your previous company and your experience there?”
Read report →Formats, difficulty and experience
Across all 7 Extron Electronics interview reports.