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Extra Space Storage Regional Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

4.2 Rounds average
Average Typical difficulty
53.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Extra Space Storage.

Showing 3 of 13
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District Manager

Operations · more than a year ago

Manager Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It felt like they were interviewing just to meet a quota. I had an interview with a recruiter after getting an email about reviewing my resume. I thought I interviewed well enough to move past the recruiter to an interview with the hiring manager. My background is very similar to most of their current district managers. We even discussed next steps, although I assume they do that with everyone. They detailed who I would meet and wished me luck. The next day, an automated email rejected me, stating they were moving forward with other candidates. While that's fine, my experience is that if someone isn't a fit, you'd usually say 'we'll let you know soon' rather than discuss next steps and wish them luck. In my opinion, I performed well enough for at least a second interview. A few weeks later, the job was reposted for at least the third time. It's clear they weren't moving forward with others, which doesn't make sense because I met all their requirements. It seemed like they weren't serious about hiring.

Confirmed questions1 question
  • What typical questions do recruiters ask?
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Extra Space Storage

District Manager

Sales · more than a year ago

Manager Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Phone screen Onsite Phone screen Phone screen
Interview formats
Behavioral Technical Presentation

This hiring journey was quite a marathon. It kicked off with a preliminary phone screen, then dove into two more separate phone interviews. After that, there was an in-person meeting with three team members, followed by one or two final phone chats with the higher-ups. Plan for this whole thing to stretch out for about two months, with interviews happening through phone, video calls, and in-person meetings. Oh, and for the first interview, they wanted a survey of the local market and an assessment of a company property.

Confirmed questions6 questions
  • Can you give me details about your previous experience?
  • Tell me about your experience leading a sales team.
  • What are your communication styles?
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Extra Space Storage

District Manager

Operations

Manager Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

The interview process involved a recruiter, then an HR manager, and finally the DVP. The whole thing took a week. The WebEx interview with the DVP was quite strange as he didn't look at the camera at all and was standing the entire time. In retail, we emphasize making eye contact during conversations, but the DVP failed to do so even once on camera, which felt extremely disrespectful. I personally don't trust people who avoid eye contact during discussions.

Confirmed questions1 question
  • Tell me about a situation where you had to decide to terminate an employee.

Extra Space Storage Regional Manager Interview Questions

Quoted word for word from Extra Space Storage interview reports.

Tell me about a situation where you had to decide to terminate an employee.

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What kind of opportunities did you get during your yearly reviews?

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Formats, difficulty and experience

Across all 13 Extra Space Storage interview reports.

Interview formats

Behavioral 50%
Other 20.8%
Technical 16.7%
Presentation 4.2%
Case 4.2%

Interview difficulty

Easy 7.7%
Average 69.2%
Difficult 23.1%

Candidate experience

Positive 53.8%
Neutral 23.1%
Negative 23.1%