Extended Stay America Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Extended Stay America.
Extended Stay America
CRM Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
The interview process began with a phone interview with the marketing director and CRM manager, where they asked basic questions about my past experience. About two weeks later, an in-person interview was scheduled with 5 managers for 4 hours. However, the in-person interview didn't go as planned because 4 of the managers were absent, so I only had a one-hour interview with one manager who was also an hour late. While I was looking forward to the interview, I couldn't ignore the disorganization and lack of communication the company displayed. First impressions really set the tone for any relationship, and if you're looking for a professional environment where your time is valued, this probably isn't the place.
Confirmed questions2 questions
- Can you define what a CRM system is?
- How do you convey your ideas about a CRM system to someone who isn't technical?
Extended Stay America
Manager
Manager Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Had a 30-minute phone interview. It was a comfortable, conversational experience rather than a formal interview. The interviewer asked good questions and shared a lot of details about the job and how hiring works.
Confirmed questions1 question
- Tell me about your background and why you're interested in this job.
Extended Stay America
Manager
Manager Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
3 steps and 3 interviews. I got to see the property before being hired. It was a good experience for starting out in hotels. There's opportunity for growth and they try to live by their core values.
Confirmed questions1 question
- Can you tell me about yourself?
Extended Stay America Manager Interview Questions
Quoted word for word from Extended Stay America interview reports.
“Can you define what a CRM system is?”
Read reports →“How many years have you worked in the hotel industry?”
Read reports →“How do you convey your ideas about a CRM system to someone who isn't technical?”
Read reports →“Can you describe a time your manager assigned you a task and what the outcome was?”
Read reports →“Tell me about a time you took on responsibilities outside of your normal job duties.”
Read report →“Tell me about your background and why you're interested in this job.”
Read report →“Can you describe your previous job experience?”
Read report →Formats, difficulty and experience
Across all 6 Extended Stay America interview reports.