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eVestment Client Services Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 20 interview experiences · FREE TO READ

3 Rounds average
Average Typical difficulty
70% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at eVestment.

Showing 3 of 20
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Client Services Manager

Operations · more than a year ago

Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

It started with a phone call with HR, where we talked about my resume and how my experience fits the job. Then, I had another phone chat, this time with the hiring manager, focusing on questions about my skills and how I'd handle responsibilities in the role.

Confirmed questions1 question
  • Can you share an instance where you encountered an unforeseen issue and describe your approach to resolving it?
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Client Service Analyst

Analytics

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

It was a long interview process. First, I did a recorded video interview with three simple questions, mostly to check if I could form sentences. Then, I had a phone interview with my potential direct manager. It was a casual chat about my background, what I wanted in a job, and some company info. After that, I went to the eVestment office for an in-person interview. I expected to talk to maybe three people, but ended up having six interviews with seven interviewers over three hours. The intention behind having so many people was good, but it would have been better for me if I had spoken to all seven at once. Everyone was really nice, and they all asked similar questions about me and my work style. One HR person asked behavioral questions, but the others asked basic ones.

Confirmed questions2 questions
  • Which area would you rather focus on: customer interaction or analytics, as this job is transitioning from 50% customer interaction/50% analytics?
  • Do you have any questions for me regarding the company's goal to automate analytics and the job becoming 75-85% customer interaction?
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eVestment

Client Service Analyst

Analytics

Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Take home Phone screen Onsite
Interview formats
Behavioral Technical Other

Applied online and heard back from a recruiter within a week. She asked for my availability and scheduled a call for 10 AM, which I thought was a bit odd since I'd suggested between 1 and 3. On the day of the call, I left my office to prepare and by 10:15, I still hadn't received a call. I called them, and then she proceeded with the initial interview. The next step was a writing assignment, which I completed that same night. After that, I had a call with a team member, who turned out to be someone different from who I expected. The team member mentioned I should expect to hear back within the week to set up an in-person interview. A week passed with no word, so I reached out to the recruiter but got no response. It's surprising for a company that emphasizes its culture not to have the courtesy to update candidates. My online status showed 'offer-able candidate,' and I found it quite rude they didn't follow up.

Confirmed questions2 questions
  • Can you share your experience with technology?
  • How much experience do you have working with people?

eVestment Client Services Interview Questions

Quoted word for word from eVestment interview reports.

How would you approach answering a client who asked for the total number of cows in Canada?

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What are three of the worst characteristics for a Client Analyst to have?

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How would you handle a situation with a client who is unhappy?

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Can you describe a situation where you had to calm down a client?

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Which area would you rather focus on: customer interaction or analytics, as this job is transitioning from 50% customer interaction/50% analytics?

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Formats, difficulty and experience

Across all 20 eVestment interview reports.

Interview formats

Behavioral 48.8%
Technical 36.6%
Other 7.3%
Presentation 4.9%
Group 2.4%

Interview difficulty

Easy 5%
Average 85%
Difficult 10%

Candidate experience

Positive 70%
Negative 20%
Neutral 10%