Everforth Apex Systems It Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 25 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Everforth Apex Systems.
Everforth Apex Systems
Desktop Support Technician
Mid Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
Had a first phone call interview. It was pretty basic stuff. The job posting was for a Level II tech, but they offered very low pay.
Confirmed questions2 questions
- Are you able to repair printers?
- What computer systems are you accustomed to supporting?
Everforth Apex Systems
Service Desk Analyst
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I was contacted by a recruiter who was pushy about doing an interview while I was on vacation, saying that the role would likely be gone by the time I got back. I rearranged my vacation plans to fit in the interview. On the day of the interview, I had to wait an entire hour past our scheduled time for the recruiter's manager to call. After almost 90 minutes, I reached out to the recruiter about the delay, and she said her manager got stuck in a meeting and asked to reschedule for later that afternoon. We agreed on a time two hours later. But then, 30 minutes before our new meeting, I got a missed call from the manager. I called him back immediately, but he didn't pick up and just texted that he'd call back in a moment. I never got a call back, and neither the recruiter nor the manager offered any apology. Honestly, it was super rude, disrespectful, and unprofessional. I'm so over recruiters ghosting candidates and treating us badly.
Confirmed questions1 question
- Would you be available to talk at 2 PM?
Everforth Apex Systems
Desktop Support Technician
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Technical Behavioral
I had a phone interview with an Apex rep where they asked me a bunch of technical questions to check my basic troubleshooting skills. Then, I had a Skype interview with the WGU IT manager. During that interview, they asked me how I'd handle different help desk scenarios, like issues with network connectivity, login problems, setting up printers, detecting viruses, and managing user accounts, among other things.
Confirmed questions2 questions
- If a user can't connect to the internet, what's your initial step?
- What would you check first if someone has no internet connection?
Everforth Apex Systems It Support Engineer Interview Questions
Quoted word for word from Everforth Apex Systems interview reports.
“What is a PSTN?”
Read reports →“What is the difference between hardware and software?”
Read reports →“What would you check first if someone has no internet connection?”
Read reports →“And what exactly is a domain?”
Read reports →“What is an OS?”
Read report →“Can you tell me what DHCP stands for and explain its function?”
Read report →“What's the first troubleshooting step you'd advise a user experiencing internet issues to take?”
Read report →“How would you go about mapping a network drive in Windows 7?”
Read report →“Could you explain what a VPN is?”
Read report →Formats, difficulty and experience
Across all 25 Everforth Apex Systems interview reports.