
Estée Lauder Companies Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Estée Lauder Companies.
Sales Operations
The interview process was smooth and nice. The employer was very friendly and we chatted about my background. I received the offer at the end of the interview. It seems like a great company to work for.
- Can you introduce yourself?
- What is your English proficiency?
Outside Sales Representative
The recruiter reached out to me. I liked her instantly and was impressed with the company. But then I had a Skype interview with two executives at the same time and maybe they already decided on a candidate before the interview; because immediately I didn’t feel they were engaged in the interview and I knew I wouldn’t like working for them. Not surprised I didn’t get the job. The recruiter reached out to me to keep me informed, which I appreciated her promptness and professionalism, I did not get a good vibe from the two executives and think it would have been a bad fit. But it seemed like a good company.
- What would be your strategy for increasing sales in this industry for this role?
Sales Assistant
I applied online for the Cosmetics Company Store and right away got invited to do a digital interview with Estee Lauder within 5 days. You log onto a site called HireVue and record video responses to questions they've set up. They said it would be less stressful than an interview, but I actually would have preferred a phone interview. You get about 30 seconds to think after seeing the question, then you have three minutes or so to record. There's a big clock and you're watching yourself answer. I found it more unnerving than a phone call or an interview where you're talking to someone who can respond. The next day, an HR rep called me with more screening questions, which felt like overkill since I'd just done 5 screening questions in the digital interview. They said I'd be contacted for the first of maybe 2 in-person interviews, but that never happened. I didn't bother following up because the hiring process seemed way too long and drawn out.
- What skills and abilities do you possess that are relevant to this position?
- Can you share an instance where you elevated customer service from good to great?
- How would you adapt your customer service approach for different customers?
Estée Lauder Companies Sales Representative Interview Questions
Quoted word for word from Estée Lauder Companies interview reports.
“How would you instruct a customer on achieving a smokey eye look?”
Read reports →“What would I do if I suspected a coworker of stealing?”
Read reports →“What makes you want to join ELC?”
Read reports →“What is your English proficiency?”
Read reports →“What are your thoughts on what makes a good manager?”
Read report →“How would you adapt your customer service approach for different customers?”
Read report →“Can you introduce yourself?”
Read report →“Tell me about a product you like and explain its benefits to a potential customer.”
Read report →“What would be your strategy for increasing sales in this industry for this role?”
Read report →Formats, difficulty and experience
Across all 12 Estée Lauder Companies interview reports.