Ergeon Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ergeon.
Ergeon
Customer Service Specialist
Senior Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Presentation
After submitting my CV I got an email verification of reception. Within two days I was emailed interviewing date options and sent several tasks to complete. The first call was very thorough going over experiences and expectations. Once this process was completed, a series of back-to-back interviews came about, very professional Within a week from the sending of the CV I was offered the job!
Confirmed questions1 question
- Please try to sell me a bike.
Ergeon
Customer Service Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
Got a call from HR pretty quickly after applying, they were keen to chat. They sent over an email with the interview details, like the date and time, and what it would cover. The interview itself was about 30 minutes long, covering the job, what you'd be doing, and what happens next.
Confirmed questions4 questions
- Can you tell me about your best work achievements?
- What would you say are your strengths?
- What are some areas you feel you can improve on?
Ergeon
Customer Service Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I applied online to a job post on a public job board that stated worldwide. They responded in 2 days saying they aren't hiring in USA, Europe, Africa, Asia or any other other region. So I wondered what the job post was for. It felt racist cause of my region.
Confirmed questions1 question
- Are you not hiring in any region because you are a racist company? Do not apply here, cause clearly no one was to get the job apart from the hr herself.
Ergeon Customer Support Representative Interview Questions
Quoted word for word from Ergeon interview reports.
“What is your understanding of empathy?”
Read reports →“How do you feel about using Google Meets?”
Read reports →“Are you not hiring in any region because you are a racist company? Do not apply here, cause clearly no one was to get the job apart from the hr herself.”
Read reports →“What's your perspective on discounts?”
Read reports →“What's your view on the significance of empathy in customer support?”
Read report →“What do you expect from Ergeon?”
Read report →“What are the technical specifications of your work equipment?”
Read report →“Can you describe what constitutes good customer service?”
Read report →“When would you be available to start?”
Read report →Formats, difficulty and experience
Across all 22 Ergeon interview reports.