Equinox Front Desk Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Equinox.
Equinox
Front Desk
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
Had a quick phone chat where they asked about my resume, my past work, and what I knew about the company. They also gave me an idea of the shifts they have available and then invited me for an in-person interview.
Confirmed questions1 question
- Tell me what you know about Equinox.
Equinox
Front Desk
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
So you can get interviewed for this position in two ways: either you know someone who knows the manager, or you show up on specific interview days that Equinox has. If you go the second route, you just head to the front desk and ask about openings or interview days. Then you'll have a one-on-one interview, usually with the fitness manager. This is the most crucial part of the interview. It's all about your attitude and how you present yourself. You're basically interviewing to be the face of Equinox, so that's what the manager is looking for. Also, show you're a people person who's responsible and energetic, and you should be good. It really helps if you already know someone working there because word of mouth is a big deal at Equinox.
Confirmed questions5 questions
- The questions weren't really that hard, it felt more like I was being evaluated on my appearance and how I handled myself, which makes sense for a front desk role.
- They seemed to be judging me based on how I held myself together and my overall appearance.
- They wanted to see if I was a people person.
Equinox
Front Desk
Mid Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
It was a quick process, especially since I had prior front desk experience. I came in with my resume and cover letter, and we talked about my front desk skills and experiences with different situations I've handled.
Confirmed questions1 question
- How would you manage payment issues encountered at the front desk?
Equinox Front Desk Interview Questions
Quoted word for word from Equinox interview reports.
“Tell me what you know about Equinox.”
Read reports →“How would you manage payment issues encountered at the front desk?”
Read reports →“Why are you interested in Equinox?”
Read reports →“What makes you want to join Equinox?”
Read reports →“How would you approach a situation with an unhappy customer?”
Read report →“What value do you add to this team?”
Read report →“Do you have prior front desk experience?”
Read report →“How would you handle disagreements between members or issues with someone outside of Equinox?”
Read report →“Can you share an instance where you delivered excellent customer service?”
Read report →Formats, difficulty and experience
Across all 12 Equinox interview reports.